Services and disservices – 5C: Social example (Media-examples 6-9)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

Services and disservices – 5B: Social example (Media-examples 1-5)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

Services and disservices – 5A: Social example (Introduction)

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – they either don’t work at all, or they serve someone else’s needs. Or desires. Or something of that kind, anyway. And therein lie

Services and disservices – 3: The echo-chamber

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t. And therein lie a huge range of problems for enterprise-architects and many, many others… This is the third part of what should be a six-part series

Services and disservices – 2: Education example

Services serve the needs of someone. Disservices purport to serve the needs of someone, but don’t – sometimes through incompetence or failure in operation, sometimes through incompetence in service-design, and sometimes even by intent. And therein lie a huge range of problems

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

RBPEA: Attachment, non-attachment, non-detachment

It’d be mid-evening by now, I guess, as I wander down to the platform for the tube-train home. As the train-doors open, there’s a cluster of mostly Asian lads down at this end of the train, happily joshing with each

RBPEA: The other Bolshevism

Okay, I admit it: I’m passionate. I care. To many people, though, it seems that those are considered to be major faults… Yesterday we had what’s called a General Election in Britain – the once-every-few-years opportunity for the populace to

RBPEA: “Love, live, work, hope”

What are the real human needs? So far in this series on RBPEA (Really-Big-Picture Enterprise-Architecture), we’ve explored non-negotiable constraints imposed on us by Reality Department, and problems that are inherent in a culture that still actively promotes serious dysfunctionality in a

RBPEA: The dangers of ‘anything-centrism’

An architecture may have a centre – in fact most types of architecture work best if there’s a central theme or parti. Yet the process of architecting must not have a single centre – and that distinction is crucial, especially as we

RBPEA: Where’s the plan?

This one came through from a colleague on the Twitterstream a couple days back, presumably somewhat channeling John Lennon: Imagine no possessions, we’d all love to see the plan And yeah, it’s a concern (complaint?) I get a lot about