Business architecture: Is it happening in the right place?

In the digital age, we think that architecture matters even more for the long-term success of organizations. However, when we hear about architecting, it’s often related to IT. The term isn’t very common on the non-IT side of the business, yet architecture impacts the entire company. At MIT CISR, we’ve launched a research project, “Making […]

LeanCoach. Measure – Process mapping

In two previous blogposts we have discussed the lean techniques Brainstorm and Fishbone, which are part of the Measure phase (M in DMAIC). Forelast technique in this phase that we will discuss is the Process overview or Process map.What is it?The prob…

Categories Uncategorized

CMDB Deployment: Where to start? – Part 1

Your company has finally come to the conclusion that Configuration Management is critical to effective service based operations. You’ve now been tasked with finding and deploying a Configuration Management Database solution. The question now is, wher…

Categories Uncategorized

Plan the Future

Planning is a topic near and dear to my heart.  When I see major transformations go awry, I immediately wonder how well they planned and gained buy in for what they were trying to achieve.  Yesterday I had the pleasure of speaking at a DHS-sponsored event for Federal information management professionals.  Planning was the topic, and the audience was engaged.  No one in our industry wants to be on the […]

Categories Uncategorized