The Purpose of Business Architecture

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What is business architecture good for? Here are some suggestions.

Designing Organization Structure. Restructuring the organization and reassigning responsibilities are commonly seen as ways of dealing with poor performance, poor governance and other…

Telefónica squares up to Amazon

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Telefónica squares up to Amazon with Instant Servers global IaaS offering http://gigaom.com/europe/telefonica-squares-up-to-amazon-with-instant-servers-global-iaas-offering/

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Learning Lessons Learned

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#orgintelligence Adapted from my contribution to a Linked-In discussion on “Lessons Learned”.There are several strands of learning from experience, and it may be useful to call these out explicitly.1. Signals. What signals (that turned out to be import…

Call for Submissions

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The Open Group Blog is celebrating its second birthday this month! While several members and Open Group staff serve as regular contributors, we’d like to take this opportunity to invite our community members to share their thoughts and expertise on topics related to The Open Group’s areas of expertise as guest contributors. Continue reading →

How Adaptive Case Management Can Help in the Battle for Same Day Delivery

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“In this article, I take a look at the latest moves by Walmart and Amazon to extend Santa’s supply chain with same-day delivery. Readers of my CMSWire article series will not be surprised that I see an important role here for case management.”

Related posts:

  1. Being Human: Why Knowledge Workers Need Adaptive Case Management How important is the human factor in driving meaningful process…
  2. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…
  3. A Simple Plan: How Adaptive Case Management Helps Financial Institutions Overcome Challenges This is a cross-post of this month’s CMSWire article. Continuing…

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