Amazon’s ‘Old is New Again’ Innovation

Amazon’s unveiling Monday of its new brick and mortar venture, Amazon Go is, rightly so, generating a lot of interest: The full strategy, as reported on the Verge is for three types of stores in a range of sizes: Of the three varieties of stores Amazon is considering opening, the convenience store model is the […]

Digital Transformation and Business Architecture (Part 1 of 3) – Presented by Dr. Giovanni Traverso, Huawei

At The Open Group Shanghai 2016 summit, we invited Dr. Giovanni Traverso, Chief Business Architect of HUAWEI Service Strategy and Architecture Practice, to give a keynote speech “New Open Business Architecture (O-BA) to Support the Construction of Digital Business and … Continue reading

Webinar on Design Sprints

Watch the recording On 13 December 3pm CET, Milan Guenther will give a free webinar on Design Sprints and empowering your intrapreneurs for rapid innovation. The role of a change agent in an enterprise is no easy one. Even with the right entrepreneurial spirits in your teams, politics, silos, established cultural traits and operational challenges … Read more

Webinar on Design Sprints

On 13 December 3pm CET, Milan Guenther will give a free webinar on Design Sprints and empowering your intrapreneurs for rapid innovation. The role of a change agent in an enterprise is no easy one. Even with the right entrepreneurial spirits in your te…

I fought the law (of unintended consequences) and the law won

Sometimes, what seemed to be a really good idea just doesn’t turn out that way in the end. In my opinion, a lack of a systems approach to problem solving makes that type of outcome much more likely. Simplistic responses to issues that fail to deal with problems holistically can backfire. Such ill-considered solutions not […]

The Pioneers of Enterprise Architecture

I’ve been involved with enterprise architecture since the early 1980s, so I think of myself as a second-generation architect. I learnt about enterprise architecture through a mixture of meeting other architects, reading widely around the subject and related disciplines, and, of course, through hard graft and experience. Nowadays there are many enterprise architects practising their art and science…

A Safe-Fail Business Model

This is the 2nd episode of the ACME Entertainment & Leisure story. The CIO, Mr Black has just been appointed, and set challenges by the Executive Board; ranging from cost reduction & innovation to improved regulatory compliance – and all this i…

Uber Mathematics 2

Aside from the discussion of Uber as a two-sided platform, addressed in my post on Uber Mathematics (Nov 2016), there is also a discussion of Uber’s overall growth strategy and profitability. @izakaminska has been writing a series of critical articles on FT Alphaville.

Uber is wildly unprofitable, suggest that prices will rise once they’ve succeeded at monopolizing the industry: https://t.co/m3HB3q5YZV pic.twitter.com/taXcHfD2g5

— Justin Wolfers (@JustinWolfers) December 1, 2016

There are a few different issues that need to be teased apart here. Firstly, there is the fact that Uber is continually launching its service in more cities and countries. Nobody should expect the service in a new city to be instantly profitable. The total figures that Kaminska has obtained raise further questions – whether some cities are more profitable for Uber than others, whether there is a repeating pattern of investment returns as a city service moves from loss-making into profit. Like many companies in rapid growth phase, Uber has managed to convince its investors that they are funding growth into something that has good prospects of becoming profitable.

Profitability in Silicon Valley seems to be predicated on monopoly, as argued by Peter Thiel, leveraging network effects to establish barriers to entry. This is related to the concept of a retail destination – establishing the illusion that there is only one place to go. Kaminska quotes an opinion by Piccioni and Kantorovich, to the effect that it wouldn’t take much to set up a rival to Uber, but this opinion needs to be weighed against the fact that Uber has already seen off a number of competitors, including Sidecar. Sidecar was funded by Richard Branson, who asserted that he was not putting his money into a “winner-takes-all market”. It now looks as if he was mistaken, as Om Malik (writing in the New Yorker) respectfully points out.

But is Uber economically sustainable even as a monopoly? Kaminska has raised a number of  questions about the underlying business model, including the increasing need for capital investment which could erode margins further. Meanwhile, Uber will almost certainly leverage its cheapness and popularity with passengers to push for further deregulation. So the survival of this model may depend not only on a continual supply of innocent investors and innocent drivers, but also innocent politicians who fall for the deregulation agenda.


Philip Boxer, Managing over the Whole Governance Cycle (April 2006)

Izabella Kaminska, Why Uber’s capital costs will creep ever higher (FT Alphaville, 3 June 2016). Myth-busting Uber’s valuation (FT Alphaville, 1 December 2016). The taxi unicorn’s new clothes (FT Alphaville, 13 September 2016) FREE – REGISTRATION REQUIRED

Om Malik, In Silicon Valley Now, It’s Almost Always Winner Takes All (New Yorker,
30 December 2015)

Brian Piccioni and Paul Kantorovich, On Unicorns, Disruption, And Cheap Rides (BCA, 30 August 2016) BCA CLIENTS ONLY

Peter Sims, Why Peter Thiel is Dead Wrong About Monopolies (Medium, 16 September 2014)

Peter Thiel, Competition Is for Losers (Wall Street Journal, 12 September 2014)

Related Posts Uber Mathematics (Nov 2016) Uber Mathematics 3 (Dec 2016)