Chris Curran

2011 CIO Agenda – A. M. Best’s BestDay Podcast

by

Print PDF 2011 CIO Agenda Podcast Transcript Listen to the podcast or read the summary below. The interview was conducted by Best Review Editor Lynna Goch. LYNNA: Chris is here today to talk about the results of a survey conducted with 724 senior business and IT executives from large companies that he wrote about in his article Cloudy Future (requires free subscription) that appears in January’s issue of Best’s Review. So Chris, in your article […]

If you liked this, you might also like:

  1. 5 Innovations for 2011
  2. Who Owns the Online Customer Channel?
  3. How to Fix IT Planning

Laying the Pavement for the Future-State CIO Journey

by

Guest Post by Louie Ehrlich, President Chevron Information Technology Company, and CIO, Chevron Corp. Note: This is the third in a series, start with part 1 – The Journey of a Business Strategist CIO I’ve written a couple of posts on what the CIO role can be in the future and the importance of our profession leading the way there. This is my last post on this topic and I want to focus it on […]

If you liked this, you might also like:

  1. CIO Guest Blog Series – The CIO’s Journey
  2. The Journey of a Business Strategist CIO
  3. Closing the Expectations Gap

Who Owns the Online Customer Channel?

by

Guest post by Brian Saperstein One of the more fascinating organizational challenges I’ve worked on with clients lately relates to an organization’s online interactions with its customers. The online customer channel is seen by some as a marketing vehicle, some view it as a service channel while others view it as a strategic driver of new business. Since the online customer channel is so dependent on information technology, IT also enters the discussion as it […]

If you liked this, you might also like:

  1. Customer Channel Dis-Integration
  2. The Customer Information Officer
  3. Professional Identity Online – Are You a Dog?

5 Innovations for 2011

by

“The best way to predict the future is to invent it,” said Alan Kay, one of the earliest pioneers of object-oriented programming, personal computing, and graphical user interfaces, back in 1971 as quoted in SmallTalk.org. That’s sage advice for the CIO trying to determine where technology is headed, and what it means for the company. Seventy percent of the senior business and IT executives in PwC’s Diamond Advisory Services’ 2010 Digital IQ study said that […]

If you liked this, you might also like:

  1. 5 Reasons Consumer Innovations Outpace the Enterprise
  2. 2011 CIO Agenda – A. M. Best’s BestDay Podcast
  3. Business Innovation or IT Innovation?

How to Make Decision Making More Adaptable with Layers

by

Co-authored with John Sviokla Never before has such a mass of data existed. Needless to say, all this information complicates the decision-making process. Businesses need new strategies to answer the biggest question: How do we effectively sift through the mountain of information to gain valuable insights. Layers is a term we use for visual information systems that combine publicly available and company-owned tools to present relevant and contextual information—in a format that starts with the […]

If you liked this, you might also like:

  1. Does Your Business Have a Decision Making Model?
  2. 5 Reasons Consumer Innovations Outpace the Enterprise
  3. Are Agile and CMMI Compatible?

IT Budget Reform

by

Guest post by Raf Burde and Niket Desai Nearly all companies do some kind of annual budget at both the business unit and corporate levels. While many find the process unsatisfying and frustrating, little has been done to challenge this outdated approach. One source of frustration comes from a long planning process that doesn’t match our rapidly evolving business environment. Today’s companies require heightened financial flexibility, visibility, and precision from both their business and IT […]

If you liked this, you might also like:

  1. Is Agile an “All or Nothing” Proposition?
  2. How to Analyze Non-Discretionary IT Budgets
  3. IT Planning is Broken

What is Your Internet of Things?

by

I’ve seen the number 4.6 billion pop up a few times lately. Any ideas? It’s the approximate number of mobile phones globally which is about 69% of the worlds population. It’s the explosion of phones, particularly smart phones that are internet addressable, that is pushing the limits of the internet itself. It’s also these devices that are generating massive amounts of data.  For more mind blowing statistics on the explosion of data all around us, […]

If you liked this, you might also like:

  1. How to Make Decision Making More Adaptable with Layers
  2. Is the Cloud a Key to Sustainability?
  3. 5 Innovations for 2011

The Ultimate High Performing Teams

by

Last week was a big one for me and for Diamond.  It marked the beginning of a new chapter for both as we joined forces with PwC.  Much remains to be seen as with any new adventure, but it promises to be a high performing combination for our clients. The week was filled with events geared to bring the two companies together to get to know one another, both as individuals and as firms.  On […]

If you liked this, you might also like:

  1. Inside the Huddle: Connecting Strategy with Execution
  2. CIO by Committee
  3. Can a CIO be Successful Without IT Experience?