Aggregated enterprise architecture wisdom
Here is a selection of posts from 2015 that look still as valid today as they were in 2015:
Lessons from an IT transformation failure (i)
people interviewed for the report described “managers managing managers, managing managers”. Tha…
continuing
The role of Enterprise Modelling in the evolution to Digital
Enterprise Architecture is just a tier of Enterprise Modelling, focusing on the IT architecture.
Retailers have long used fragrances to affect the customer in-store experience. See for example Air/Aroma.So perhaps we can use smell to alert consumers to dodgy websites? An artist and graphic designer, Leanne Wijnsma, has built what is basically…
Some people talk as if data protection and security must be fixed before May 2018 because of GDPR. Wrong. Data protection and security must be fixed now.Morrisons (2014)The High Court has just found Morrisons to be liable for a leak of employee data by…
Enterprise Modelling, is a key asset in managing the enterprise, its evolution and resilience.
I’m an analyst. It’s my job to formulate opinions on your product and company and provide that insight to my clients. Prior to joining Forrester, the impact analysts have on the industry was described to me this way: “I donR…
In April 2017, I completed a Wave report on content marketing platforms (CMPs) – specifically, Contently, Kapost, NewsCred, Opal, Percolate, ScribbleLive, Skyword, Spredfast, and Sprinklr – for B2C marketers. B2B marketers asked: What about us? Which p…
Every business is different. But for all their differences, leading digital companies have some things in common that separate them from the rest. Over the five plus years I’ve been researching digital business, my colleagues and I have developed a num…
Every business is different. But for all their differences, leading digital companies have some things in common that separate them from the rest. Over the five plus years I’ve been researching digital business, my colleagues and I have developed a num…
In the age of the customer, consumers have more information, more choices, more access, and more power. But they don’t have more time. That’s why the companies that attract, win and retain customers focus on delivering the tenets of great e…
The Australia Customer Experience Index (CX Index™) data for 2017 is in, and there’s bad news: CX quality in Australia has worsened and there are no true leaders. This isn’t Forrester’s opinion — it’s how 9,000 Australian customers graded their recent …
Australian wealth management firms face a host of challenges in 2018. Greater regulatory uncertainty, tightening profit margins, increasingly empowered customers, and disruptive entrants into the sector are putting digital wealth management leaders on …