Link: https://www.ardoq.com/blog/ardoq-servicenow-enterprise-architecture
From The Digital Transformation Blog
Most large organizations already have a CMDB, and for many of them, that CMDB is ServiceNow. It already has a lot of operational IT information; it has an owner, and it works. So when an EA platform comes up, the question is fair: what would it give us that the CMDB doesn’t already have? ServiceNow’s Enterprise Architecture module has made that harder to answer, not easier, because now the CMDB appears to come with architecture attached.
