Aggregated enterprise architecture wisdom
A survey conducted by The Open Group in cooperation with BiZZdesign and other partners found that the largest difficulty in strategy process (for over half of the 500+ respondents) is bridging the gap between strategy development and implem…
Mind The Gap There’s a widening digital gap between digitally advanced companies and their less digitally mature counterparts. And the risk for companies just starting their digital journey is that they may have left it too late to catch up (see …
I have a good friend that has a small business (roughly 100 employees and 2 office locations, everything lives in the cloud, no real “network” to speak of) that is doing well. A few weeks ago, over barbeque and range time (some folks play golf, we sho…
Is there a quick way to become an Enterprise Architect? Probably not! But if you know the best ways to become an Enterprise Architect, your chances of success will be much higher. And if you know what is involved in being an Enterprise Architect then y…
This is a guest post by Sarah Dawson, a Research Associate on the Application Development & Delivery (AD&D) team. Your customers are walking, talking contradictions. Forrester data shows that more than half of them want you to value their time,…
Marketing’s evolution into a practice that relies deeply on individuals’ personal information has created amazing opportunities to expand reach and deepen customer relationships. But this evolution also creates serious risks for marketers and the…
Fess up: you don’t know how your customers or prospects originally find your brand/products. I posed this simple question on my blog several months ago: How Do Your Customers Search And Find? It should be a simple question to answer, but it isn&#…
At the end of last year my colleague Alex Causey and I conducted the first European Retail Wave, evaluating the functionality and usability of 10 retailer’s mobile websites. These retailers spanned the UK, France and Germany, including both pure player…
I have been working on a strand of research for about a year, delving into the ways that the internet of things (IoT), machine learning, augmented reality, and digital transformation affect traditional industrial firms, their partners, suppliers, compe…
At the NRF Big Show a few weeks ago, I was struck by the buzz around the Innovation Lab. The showcase exhibitor area was continually packed with attendees waiting their turn to speak with new tech and start up representatives. Solutions ranged from on …
I am now Forrester’s global DevOps lead serving Infrastructure and Operations (I&O) professionals! I’ve been with Forrester for almost a year now, and it’s been a great experience. Last year, I updated our coverage of core IT service manageme…
This week, three American companies announced a joint venture to sort out healthcare for their own employees. Ambitious, huh?This is not the first time large American companies have tried to challenge tho market power of healthcare providers. According…