#eavoices

Endpoint Security Solutions Offer A First Line Of Defense Against Cyberthreats

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The number and complexity of cyberthreats are increasing. Traditional antimalware tools may not be adequate to protect your organization. As hackers create new, more-sophisticated malware, endpoint security solutions provide a critical line of defense, protecting PCs, laptops, and servers from malicious threats. Why is this important? Because employee endpoints are the interface between employees and […]

Walmart and Google’s Voice-Assisted Commerce Partnership Highlight the Next Big Disrupter in Retail

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Walmart and Google have announced an important new partnership that directly addresses the growing markets for voice-assisted shopping and free expedited delivery. Marc Lore, President and CEO, Walmart U.S. eCommerce, wrote on Walmart’s blog, “Starting in late September, we’ll be working with Google to offer hundreds of thousands of items for voice shopping via Google […]

Issues Necessitate Change – Evolution of Enterprise Architecture

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Corporations are faced with global competition and they need to become more agile and resilient. Enterprise Architects need to rethink how they deliver value more quickly to keep pace of change in need and change in technology. Builders are employing latest techniques in Agile and Dev-Ops. Architects and builders need to continuously think about risk mitigation.

AI-Fueled Customer Service Delivers Real Results

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AI will change the nature of work. Look at the rise of driverless cars and ridesharing — two services that are fueled by AI. Customer service for these services is going to look much different than it does now. AI today is still in its infancy; AI applications span discrete capabilities, all of which are […]

Release Velocity Is Abysmal And Needs Continuous Deployment

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DevOps is no longer the new kid on the block, adoption of DevOps encompasses all industries. Despite this adherence to principles of speed, velocity and agility, release frequency appears to be lagging. Continuous deployment can help: organizations leveraging an integrated continuous deployment toolset are able to make the dream of continuous releases to production a […]

On innovation, foundations, scaffolding and Portakabins

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Given that I’m reframing my work here as ‘maker of tools for change’, it seems worthwhile to republish from my now long-defunct Sidewise blog this 2010 post on some on the realities of change that must be acknowledged and addressed if…

Make Each Route The Best Path For Buyers

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Is your organization considering how to holistically optimize all of its routes-to-market? Curious how other firms are thinking about their direct and indirect selling channels in 2017 and beyond? Forrester’s B2B marketing, sales, and channel analysts have conducted new research that will prove invaluable in the quest to modernize your company’s selling systems and deliver […]