Improving the Use of Capabilities in Business Architecture

As I discussed in my previous blog and earlier, the capability concept is a great help in defining a good business architecture. It is used ever more widely and rightly so. As I mentioned in that blog, the concept itself is rooted in the defense domain…

Service, product, service – responsibilities

What’s the difference between products and services? One of the key differences, perhaps, is in how we view the respective responsibilities… The core theme in this series of posts on the relationships between product and service, and the follow-on implications …

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Capabilities vs. Business Functions: Same Difference?

In this recent video, I outlined why enterprise architecture is an essential instrument in improving the capabilities of your organization. The notions of capability and capability-based planning have become quite popular and important in enterprise an…

Enterprise Architecture and Capability-Based Planning

Business capabilities are stable building blocks that define what an organization does. They encompass elements such as people, processes and systems that come together to realize specific functions. Due to their relatively lasting nature and the way t…