Enterprise Architecture

Service, product, service – summary and checklists

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How do we describe ‘service’ and ‘product’ in the same way for every scope and scale, every type of context and content? That’s the theme for this series of posts. In ‘Service, product, service, simplified‘, I aimed to simplify the relationship …

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Advancing Customer Experience with Open Banking: An Enterprise Architecture Approach

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The Payment Directive Services (PSD2) regulation in Europe aims to foster innovation and competition among financial institutions across the industry by mandating that banks create APIs for digital banking transactions that can be used by value-added i…

Service, product, service – promise and product

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Are we selling services, products or both? The short-answer is ‘Yes’ – but what we’re really selling, every time, is a promise… The start-point for this was one of those ideas that arise first-thing-in-the-morning, seemingly without any warning: Idea: In sales, …

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Address Regulatory Compliance Challenges in the Financial Services Industry with Enterprise Architecture

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Regulatory compliance is a core business fact of life for the financial services industry today. Compliance is not only about combating financial crimes such as money laundering, fraud, and tax evasion. But also about operating in a prudent and respons…

Service, product, service – start with product

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If service and product are different views into a continuous sequence of value-creation, what can we learn if we start the sequence from product rather than service? In the earlier parts of this series – such as ‘Service, product, service, …

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Predict the Future and Build for Long-Term Wins with Enterprise Architecture

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On a recent episode of the BiZZdesign EA Podcast, where we had an invitee from Thames Water, an interesting point was made that enterprise architecture can effectively enable companies to predict the future. I found it quite relevant in our fast–…

BiZZdesign Connect Conference Links Attendees with Value

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The 2020 BiZZdesign Connect Conference has concluded and we’re happy to say it was a tremendous success! Our theme and proposition for you this year was Designing Better Enterprises, and apparently the rest of the world found it really relevant. So man…

NEW ALGORITHMS AND NEW EBM: THE DYNAMIC DUO AGAINST DISEASE UNCERTAINTY AND COMPLEXITY – Barry Robson; Ingine Inc

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Overview Evidence-based medicine (‘EBM’) is “the conscientious, explicit and judicious use of current best evidence in making decisions about the care of individual patients.” [1] The aim of EBM is to integrate the experience of t…