Customer Experience and Transformation In Financial Services – Part 1

By Stuart Macgregor, CEO, Real IRM and The Open Group South Africa This is Part 1 in a two part series. Chapter 1 – Introduction The financial services industry is undergoing massive change. Around the world, organisations offering banking, lending, … Continue reading

Children In Need

Children our our future. We all need to give them the best possible start in life, and help them through troubled times and need. Children in Need makes such a big difference to so many children every year. If you know about their work, this is just a reminder of the good things that they are doing today; if…

Strategic Enterprise Architecture provides Intelligence, Analysis and Knowledge

Written by Adrian Campbell A good analogy for an Enterprise Architecture capability is to think of it as the equivalence to an intelligence corps in the military. Military Leaders and business decision makers will use this Strategic Intelligence capability to: Know what their current capabilities are Know the capabilities of the enemy (competitors) are Understand […]

Business-novel – chapters 09-12

And the next instalment of business-novel that I’m working on at present. Previous posts have covered Chapters 00-03 and Chapters 04-08. More character-stuff in this extract – in particular, introducing Alicia and Pavel (of whom we’ll see a lot more), and Kim (of

The Enterprise Organisation and the Tragedy of Commons

In “The Tragedy of the Commons: How Elinor Ostrom Solved One of Life’s Greatest Dilemmas” David Sloan Wilson elaborates on “The design principles for solving the tragedy of the commons”.
 
Garrett Hardin  in the essay “The Tragedy…

Strategic Tunnel Vision

  Change and innovation are topics that have been prominent on this blog over the last year. In fact, Greger Wikstrand and I have traded a total of twenty-six posts (twenty-seven counting this one) on the subject. Greger’s last post, “Successful digitization requires focus on the entire customer experience – not just a neat app” […]

Business-novel – chapters 04-08

Here’s the next instalment on the business-novel I’m working on at present, as per the previous post. Not much enterprise-architecture in this part of the story – it’s mainly introducing some of the other key characters and context for the

China’s Cybersecurity Law Challenges Foreign Companies To Accelerate Their Digital Transformation

On November 7, China’s top legislature adopted a cybersecurity law to safeguard the sovereignty on cyberspace, national security, and the rights of citizens. The law has seven chapters that define specific regulations in various areas, such as network …

Boost Digital Business With The Internet Of Things

The rise of mobile networks, improved wireless tech, and rapid sensor innovation over the past 10 years has enabled companies to use internet-connected sensors and actuators to improve business operations and transform products. The ever-increasing num…

Forrester Predictions: Ten Key Developments In Cloud Computing Shape The Industry In 2017

I’m pleased to announce that Forrester’s cloud computing predictions for 2017 published this morning!

Check out Predictions 2017: Customer-Obsessed Enterprises Launch Cloud’s Second Decade. Our cloud team has gathered ten key developments in cloud computing that will shape this industry in 2017 — and what you should do about them today.

Cloud computing has been the most exciting and disruptive force in the tech market in the last decade, and it will continue to disrupt traditional computing models at least through 2020. Starting in 2017, large enterprises will move to cloud in a big way, and that will super-charge the market. We predict the influx of enterprise dollars will push the global public cloud market to $236B in 2020, up from $146B in 2017.

Cloud platforms from the global megacloud providers like Amazon Web Services, Microsoft, IBM, Google, Salesforce, Oracle, Centurylink and SAP will set the pace, accelerating adoption of private cloud and hosted private cloud as well. In 2017, you need to:

  • Get your private cloud and SaaS strategy in shape in 2017 — start now!
  • Educate yourself about exciting developments in hyperconverged infrastructure, security, networking, and containers.
  • Take a fresh look at your regional and industry-specific cloud providers — specialization is afoot.

In the full report, we break down the 10 things you need to know about cloud computing in 2017, and actions to take for each. This essential reading highlights these 10 trends:

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