Aggregated enterprise architecture wisdom
Career Path for Client Services Roles There are four job descriptions in the client services career path for our IT department. The entry level position is Student Worker. This role supports the staff on the IT Service Desk and allows us to extend our hours of service to the University. The next level is Client […]
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It’s been an exciting few years of football for my alma matter Texas A&M. With the introduction of a new head coach came a new offensive scheme, known as the Air Raid, which is a type of spread offense noted for using many creative formations with receivers and different players in the backfield, short and long passes and a quick tempo. Combined with a very quick and athletic quarterback, this is a very difficult offense […]
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Imagine you’re at a party. You’re standing near a cheese platter admiring the selection. That 2-hour cheese tasting class you took last week has made you think differently about the way you look at that plate! A man approaches and you begin chatting about the cheese. Turns out, he’s a Professor of Food Science at …
Filed under: Business Technology, CIO, Enterprise Architecture, Global Management, Governance Tagged: Best practice, Business, Chief information officer, CIO, Continuous integration, Enterprise Architecture, Governance, Information technology, Leadersh…
Career Path for Project Management Roles There are two job descriptions in the project management career path for our IT department. The entry level position is Project Manager. This role supports the Director of Information Technology with small project management functions. The next and final level is Senior Project Manager. This role continues to provide […]
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Career Path for Administration Roles There are two job descriptions in the administrative career path for our IT department. The entry level position is Administrative Assistant. This role supports the Director of Information Technology with basic administrative functions. The next and final level is Technical Services Coordinator. This role continues to provide all the basic […]
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I studied (Okinawan Goju-Ryu) Karate not too long ago. It was perhaps the only athletic activity I every really enjoyed in my life. I because a karateka (student) in my mid-fourties. I studied at the local YMCA where my shihan held class for beginners. Beginners were age 5-n where n is something closer to my […]
Dr W. Edwards Deming’s work on quality control provided guidance for management and team development. We reviewed Dr W. Edwards Deming’s work on quality control in Japan in one of my project management courses. Deming is best known for his focus on quality and improvement. Many of us are familiar with Deming’s Cycle for Improvement: (PDCA) […]
The post Deming’s 14 Points for Management and Team Development appeared first on Enterprise Architecture in Higher Education.
This post describes our journey to building standardized IT career paths. When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff. One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like. In […]
The post Building IT Career Paths by Standardizing Competencies appeared first on Enterprise Architecture in Higher Education.
What does Excellent look like? I have been doing performance appraisals over the past few weeks for my IT team at the American University of Sharjah. In the past, there was no guidance or standards for how to evaluate our team members’ performance consistently. Previous appraisals were done more to make people feel […]
The post What does Excellent look like? Improving Performance Appraisals appeared first on Enterprise Architecture in Higher Education.
“If you do what you have always done, you’ll get what you have always gotten.” This quote is variously attributed to the self-improvement guru, Tony Robbins, Albert Einstein, Henry Ford, Mark Twain, and perhaps others. The fact that it is so often quoted points not to its truth but to its implication – we struggle […]
When I was a relatively new manager, I would occasionally get into disagreements with my peers. My CIO would call me into his office and tell me I should go fix the relationship. Being the good employee, I saluted and said, “Yes sir.” The third time this happened I pushed back. “Why are you always […]