Being Human: Why Knowledge Workers Need Adaptive Case Management

How important is the human factor in driving meaningful process improvements for your business? I believe it is THE most important, and arguably the most difficult, aspect of any effort to improve performance. I recently participated in an educational virtual summit aptly titled ACMLive that considers what it takes to properly support human knowledge work. […]

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Inside-in, inside-out, outside-in, outside-out

I’ve been brewing how to describe some key distinctions about the way we view our architecture, about how we see its role, and its relationship with everything else in its context. Seems to me that there’s a simple two-axis matrix we can use for this: where we focus – inside (centred on our own internal context) […]

Corporate Data, Supply Chains Remain Vulnerable to Cyber Crime Attacks, Says Open Group Conference Speaker

Joel Brenner, the author of “America the Vulnerable: Inside the New Threat Matrix of Digital Espionage, Crime, and Warfare,” discusses how corporate data and supply chains remain vulnerable to cyber crime attacks in a podcast with Dana Gardner. Mr. B…

Not All Innovation Is BIG Innovation

A comment to last week’s post, “You call that innovation?” got me thinking about why most companies do so little innovating. Mark wrote:   On point 7 – Doing things that can’t be done. This is the realm of great innovation. This however is the most difficult, especially for public companies. Doing what can’t be […]

Why Fixing Cars is Not Fun

As objectively reported here on a number of occasions, I am a mild mannered enterprise architect who often finds himself sucked into a cesspool of insanity and illogic. I don’t go looking for arguments, confrontation, and ambiguity, but somehow the…

Why Fixing Cars is Not Fun

As objectively reported here on a number of occasions, I am a mild mannered enterprise architect who often finds himself sucked into a cesspool of insanity and illogic. I don’t go looking for arguments, confrontation, and ambiguity, but somehow the…