IT service providers: SMEs going global

Published in Outsource Magazine As the media never tires of pointing out, the axis of world economic power is speedily shifting to the East, both in terms of working-age population and GDP. As many of our SME-sized IT service provider clients … Continue reading

Stop service providers becoming data security Achilles heel

Published in ComputerWeekly  The UK government’s recently announced cyber security threat information sharing partnership serves to underline the level of cyber risk organisations are facing. For those responsible for public and private sector IT services, it is of further concern … Continue reading

Digital Transformation and Business Architecture (Part 3 of 3) – Presented by Dr. Giovanni Traverso, Huawei

At The Open Group Shanghai 2016 summit, we invited Dr. Giovanni Traverso, Chief Business Architect of HUAWEI Service Strategy and Architecture Practice, to give a keynote speech “New Open Business Architecture (O-BA) to Support the Construction of Digital Business and Smart Government”. … Continue reading

Managing Fast and Slow

People have a complicated relationship with the concept of cause and effect. In spite of the old saying about the insanity of doing the same old thing looking for a different result, we hope against hope that this time it will work. Sometimes we inject unnecessary complexity into what should be very simple tasks, other […]

GE Safe-Fail, Siemens Fail-Safe?

This post is not an episode of the ACME E&L story – that’ll continue soon. Last week, The Economist published “Siemens and General Electric gear up for the internet of things” with the tagline: “The American industrial giant is sprinting towards it…

Ordinary Things

One of the side effects of illness and injury (in my case a slipped disk) can be that your world becomes smaller. You don’t travel for your work. Your chance of being somewhere new is small. You move more slowly and aren’t up to long trips. It’s not feasible to go to all those special places, where […]