How do you think?

How do I think? How do I think, really? How do you think, exactly? How does anyone think – and describe their thinking? Especially about ‘big-picture’, often-abstract themes such as enterprise-architecture? Yeah, I’ve been struggling with this one a long time – a very

New – EA training-course

Yep, I’ve finally Got Round To It: I’ve created a full set of materials for an EA training-course, building on the whole-of-enterprise approach that I’ve championed all of these years. (Whole-of-enterprise, that is, in contrast to the arbitrarily-constrained IT-is-the-centre-of-everything approach

Two SCAN notes – 2: Causal Layered Analysis

Regular readers of this blog will know I refer quite often to one of the core techniques in futures-studies, Sohail Inayatullah’s Causal Layered Analysis (CLA). But as of a couple of weeks ago, you won’t find any reference to it on

Two SCAN notes – 1: Edges

The SCAN framework describes sensemaking and decision-making in terms of four distinct ‘domains’, by convention labelled as Simple, Complicated, Ambiguous and Not-known. But what happens at the edges? (The domains themselves are fairly distinct, anyway, in the sense that viable

Efficient versus effective

What is ‘efficiency’? – in particular, ‘efficiency’ in any system that’s subject to real-world variances? Starting-point for this one was yet another passing item in my Twitterstream: RT @MentalHealthCop: If providers are contractually obliged to run hospitals at 98% capacity, is