Achieving Operational Excellence

In my post last Monday, I discussed that if you leverage enterprise architecture (EA) disciplines and solutions during the business process design phase of your business process management (BPM) projects you can better discover what your best practices are.  However, establishing visibility into your operations, and understanding how and why the top performers and departments in […]

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Uncovering Process Excellence

Achieving process excellence is possible. To do it you can start by bringing together the top performers within your organization to capture what it is that makes them good at what they do. This isn’t always easy because many top performers can’t always easily articulate the underlying reason for their success. We see these top […]

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  2. Pharmaceutical company recognized for process excellence Today we are proud to announce that, AmerisourceBergen – one…
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A Capabilities-based Architecture

As technology architecture professionals, we can only be successful and valuable to those who pay us if we frame our work in terms of capabilities at the outset. If we start with details, we’ll ultimately fail.

Enterprise Architecture and LEGO

When you do illustrations of enterprise architecture using Lego there are a couple of rules of thumb that may make the whole experience and the end result more pleasurable. draw a sketch of the design where you focus on capturing the essence of the architecture. use the LEGO Digital Designer to model the design. remember […]

Six Strategies for a Successful Center of Excellence

Few organizations, less than 20% according to a recent study by Robert Kaplan and David Norton, are able to execute successfully on their business strategy1. Implementing the right business improvements is nearly impossible when you have no clear understanding of how your business’ strategy, processes, people and content are interconnected.  Many of today’s successful organizations […]

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