Aggregated enterprise architecture wisdom
Modern universities can be complex environments where business and technology strategies seldom align. To remain competitive, these institutions must provide a good student experience. However, digital transformation in higher education can be…
This is a bitter-sweet post for me. It is sweet because I will be returning my family and friends in the country that I love, Canada. Bitter as I will be leaving behind very good friends and an amazing team of people at the American University of Sharjah. I feel very blessed to have had the opportunity […]
The post So Long for Now appeared first on Enterprise Architecture in Higher Education.
Where do we place IT in the reporting structure of an organization? The topic of reporting structures and IT’s placement has nagged me for years. The typical answer is “it depends” and that is not wrong. Based on my experiences, I am firmly convinced that IT needs to report to the Chancellor/President/CEO, essentially the top level in […]
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I got a great question from Bill Cooke about my Technology Governance in a Simple Model post. He brought up questions about how a CIO supports innovation and opportunistic activities. Here is my response to Bill: Bill, Thanks for taking time to read my…
Who is Your Customer? This may be easy for many businesses especially if they are selling consumer goods. If you ask any service organization at a University, the standard response is “Students are our main customers”. The rationale here is that without our students, we wouldn’t have a university. At a very high level this […]
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Hard to believe that time has gone so quickly in my CIO role. On March 17, 2013 I have been the Director of Information Technology at the American University of Sharjah in Sharjah, United Arab Emirates for 180 days. It has been a huge change for me especially after spending 20 years at the British Columbia […]
The post My First 180 Days as a CIO appeared first on Enterprise Architecture in Higher Education.
I have been here for 45 days in my new role as the Director of Information Technology at the American University of Sharjah (AUS). I still wake up and wonder where I am some mornings. I am so fortunate to live in a time of the Internet, Facebook and pa…
Today, I celebrate 20 years of service at the British Columbia Institute of Technology. When I joined BCIT on August 31, 1992, I was in my late 20′s. I had been married for 4 years and we had a baby girl who was just over a year old. I started as…
Last week, I accepted a 2 year contract as the Director of Information Technology at the American University of Sharjah in the Emirate of Sharjah in the United Arab Emirates. Sharjah is one of seven emirates that are federated together to form th…
This is the first of a three part series on Challenges for Higher Education CIOs – Globalization of Education. The delivery of education has become a global business. The number of students from K to 12 aged populations in North America are dec…
This is the introductory post describing three challenges for higher education Chief Information Officers. Higher education is evolving and adapting which presents challenges to the traditional approaches to IT service delivery. This section explores…
I was in a great session at SGHE Summit Conference facilitated by my good friend Brian Knotts (@brian_knotts) titled the Future of ERP. The discussion began with a suggestion from me that our higher education institutions need to find ways to become &#…