Customer Multiple

A friend of mine shares an email thread from his organization discussing the definition of CUSTOMER, disagreeing as to which categories of stakeholder should be included and which should be excluded.Why is this important? Why does it matter how
the CU…

Customer Multiple

A friend of mine shares an email thread from his organization discussing the definition of CUSTOMER, disagreeing as to which categories of stakeholder should be included and which should be excluded.Why is this important? Why does it matter how
the CU…

Reflections on 2020 and Looking Ahead to 2021

By Steve Nunn, President and CEO, The Open Group

Happy New Year everyone!

Firstly, I hope that you, your family, and friends, have been able to stay safe during these trying times. So many around the world have lost so much in this COVID-19 pandemic which clearly will be with us for some time yet. We must, however, be heartened by the unprecedented speed with which vaccines have been developed. The delivery and administration of these vaccines has only just begun, of course, but we have good reason to be optimistic about the coming months.

The Open Group ‘Digital-First’ Virtual July Event – Highlights Blog

As an organization that is known for its world-class events and prides itself on bringing people together globally, this week The Open Group hosted its second virtual event following the success of the first ever #ogVIRTUAL in April.

It was fantastic to have over 2,100 attendees from 107 countries come together virtually to explore the topic of ‘Digital First’. Sessions and workshops were hosted by a plethora of industry experts and centered on the security, trust, and architectural issues which need to be considered when becoming a “Digital-First” organization.

COVID-19 and the Digital Imperative

In this time of the Covid-19 pandemic and the associated extreme economic disruption we’re all experiencing, the imperative to move rapidly toward digital products and business models is becoming both clear and increasingly urgent.

The Open Group to Hold “Digital First” Event Virtually

In light of the COVID-19 pandemic, The Open Group will host its upcoming virtual event (which was originally planned to take place face-to-face in Mumbai, India) on April 27 – 29, 2020. As an organization that prides itself on bringing people together globally, it is important to us that we continue to do so during these uncertain times. Everyone’s health and safety are the key priorities. The Open Group has planned for the virtual event to be conducive to time zones across the globe.

A Case Study on the Origin of the IT4IT™ Standard

Like many of technology’s better creations, the IT4IT™ Reference Architecture standard was born out of necessity.

The IT landscape is continually shaped by innovation. Despite that being a cause for celebration for consumers and end-users, the introduction of these new technologies – such as the mainframe, the PC, client servers, the Internet, cloud computing, IoT, etc. – meant that the IT function had, effectively, lost track of what it needed to manage and control.

An open standard architecture-based approach to managing the business of IT was needed. This would have to be a holistic, end-to-end, service-based description of everything the IT function needs, and to be a good steward of all the IT components, solutions, and services within its remit. It was this issue that set in motion the train of events that brought us to where we are today. But there are no grounds for complacency. The work continues.

Even today the complexity and pervasiveness of, and the dependency on, IT systems continues to grow. In many cases, in many organizations today, the management solution is a loose collection of siloed processes. We are still not paying enough attention on how to remain in control. That is why the IT4IT standard is such an important instrument to manage IT, and why we have chosen to document how it came to be.