Leadership

Tapping into the Maker Movement

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When you hear the word innovation, what’s the first thing you think of? For me, it’s probably the Media Lab at MIT. With few constraints and an incredible collection of minds across not just information technology disciplines, but music, art, psychology and many others, they have masterminded hundreds of breakthrough inventions – everything from the first web recommendation system called Firefly to Lego Mindstorms to the $100 Laptop. But, increasingly, MIT’s Media Lab isn’t the […]

Career Path – Management

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Career Path for Management Roles There are three job descriptions in the management career path for our IT department.  The entry level position is Team Leader.  The Team Leader role has day to day operational responsibility for the services delivered by their team.  The role also has tactical responsibility for project resourcing and reports to […]

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Career Paths – Client Services

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Career Path for Client Services Roles There are four job descriptions in the client services career path for our IT department.  The entry level position is Student Worker.  This role supports the staff on the IT Service Desk and allows us to extend our hours of service to the University. The next level is Client […]

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2 Imperatives for the Digital CIO

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It’s been an exciting few years of football for my alma matter Texas A&M.  With the introduction of a new head coach came a new offensive scheme, known as the Air Raid, which is a type of spread offense noted for using many creative formations with receivers and different players in the backfield, short and long passes and a quick tempo.  Combined with a very quick and athletic quarterback, this is a very difficult offense […]

A Cheesy Invitation

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Imagine you’re at a party. You’re standing near a cheese platter admiring the selection. That 2-hour cheese tasting class you took last week has made you think differently about the way you look at that plate! A man approaches and you begin chatting about the cheese. Turns out, he’s a Professor of Food Science at …

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New Challenge for IT Outsourcing

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Filed under: Business Technology, CIO, Enterprise Architecture, Global Management, Governance Tagged: Best practice, Business, Chief information officer, CIO, Continuous integration, Enterprise Architecture, Governance, Information technology, Leadersh…

Career Paths – Project Management

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Career Path for Project Management Roles There are two job descriptions in the project management career path for our IT department.  The entry level position is Project Manager.  This role supports the Director of Information Technology with small project management functions. The next and final level is Senior Project Manager.  This role continues to provide […]

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Career Paths – Administration

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Career Path for Administration Roles There are two job descriptions in the administrative career path for our IT department.  The entry level position is Administrative Assistant.  This role supports the Director of Information Technology with basic administrative functions. The next and final level is Technical Services Coordinator.  This role continues to provide all the basic […]

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Life = Dojo

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I studied (Okinawan Goju-Ryu) Karate not too long ago. It was perhaps the only athletic activity I every really enjoyed in my life. I because a karateka (student) in my mid-fourties. I studied at the local YMCA where my shihan held class for beginners. Beginners were age 5-n where n is something closer to my […]

Deming’s 14 Points for Management and Team Development

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Dr W. Edwards Deming’s work on quality control provided guidance for management and team development.  We reviewed Dr W. Edwards Deming’s work on quality control in Japan in one of my project management courses.  Deming is best known for his focus on quality and improvement.  Many of us are familiar with Deming’s Cycle for Improvement: (PDCA) […]

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Building IT Career Paths by Standardizing Competencies

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This post describes our journey to building standardized IT career paths.  When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff.  One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like.   In […]

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