Process

Being Human: Why Knowledge Workers Need Adaptive Case Management

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How important is the human factor in driving meaningful process improvements for your business? I believe it is THE most important, and arguably the most difficult, aspect of any effort to improve performance. I recently participated in an educational virtual summit aptly titled ACMLive that considers what it takes to properly support human knowledge work. […]

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  1. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…
  2. The New iWorker Meets Adaptive Case Management IT organizations are faced with a growing set of user…
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Measure What Really Matters

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I ran across a very interesting op-ed by Tim Jackson on productivity today in the New York Times. The gist of his well-articulated argument is that due to our relentless drive for increased output, certain professions and their attendant tasks…

Must-See Guide to Gartner EA

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As many of you are aware, the Gartner Enterprise Architecture (EA) Summit starts tomorrow in National Harbor, MD!  This year’s agenda looks promising – focusing heavily on how EA can and should deliver business value, growth and transformation. In our second annual Must-See Guide to Gartner EA, we’ve compiled our “Top Ten” list of eye-catching […]

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  1. Must-See Guide to #GartnerBPM! It’s that time of year again – the Gartner BPM…
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High-Velocity BPM Comes to the Cloud

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For years, we have been known for our ability to rapidly deliver BPM solutions to our clients. It is also known that as a result of our intuitive user experience, many of our customers have quickly become self-sufficient in building a large portfolio of automated processes across their businesses.  Many customers have over hundreds processes […]

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  1. Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements I just returned from this year’s Forrester Business Process Conference…
  2. When It Comes to Mobile Apps – Thin is In! One of the big topics of discussion regarding mobile is…
  3. Harnessing the Power of Crowds in the Cloud Enterprise modeling, enterprise architecture, and process analysis are often seen…

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Expanding the Envelope of BPM

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Organizational leaders face difficult decisions when it comes to balancing change against ROI expectations. Does change justify the cost in terms of time, money and resources? At the end of the day, executives are looking solutions that can help them create and sustain an agile business while minimizing waste. Over the years organizations have achieved […]

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  1. How to Start a BPM Initiative: A Lesson from Early Adopters Business process management (BPM) initiatives are growing in popularity because…
  2. Think Big: Extending BPM Across Your Organization In my blog post last month I covered a few…
  3. 3 Reasons Organizations Need Capability Maps Organizations are made up of thousands of capabilities, each individually…

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A Rising Tide Lifts All Ships

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How BPM Can Increase Your Overall SharePoint Maturity Over 43% of organizations deploying SharePoint are looking to purchase workflow or business process management (BPM) add-on applications for the platform, according to the 2011 “How Are Businesses Using SharePoint” survey. Like many businesses deploying SharePoint, usage within the organization expands dramatically as users find it a useful […]

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  1. Fall 2011 Survey: SharePoint and BPM Every six months we run a survey about how people…
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Does This Make My Process Look Fat?

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How the people side of change impacts business transformation results People are the hardest part of business change. If you want to increase the chance of success of change efforts, you need to emphasize not just the quality of the technical solution, but also the role that stakeholders play in the process change itself. Despite […]

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  1. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…
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How Adaptive Case Management Builds Business Agility

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Business agility is all about being prepared for and able to quickly adapt to change. There has been so much written about agility from gurus like Peter Drucker, industry analysts like Forrester and Gartner, and the large well-respected community of process improvement practitioners that it would seem there is nothing new left to be said. […]

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  1. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…
  2. The New iWorker Meets Adaptive Case Management IT organizations are faced with a growing set of user…
  3. Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements I just returned from this year’s Forrester Business Process Conference…

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Q&A Series: The Evolution of EA

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Next up in my Q&A series on EA, I am going to address how the EA market is changing and what vendors are doing to support user’s new expectations. Question: What are some of the ways that EA is evolving and what changes are EA tool vendors implementing to support those changes? Answer: In my […]

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Q&A Series: The Future of EA and BPA

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Today I’m continuing my Q&A series on frequent questions asked about enterprise architecture and business process analysis tools. Over the past few months there has been a lot of chatter around the future of EA and BPA. Here’s another installment on the future of this market and the best way to leverage these tools to […]

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