The Business Architect, Business Performance Manager, Business Strategy Manager, Business Planner Job Description

I’ve written several job descriptions for Business Architect, Business Performance Manager, Business Strategy Manager, Business Planner, etc for the groups I’ve worked in and noticed that I tend to write the same things over and over again so I built a template to help me in the future. I’ve shared this with a few folks…

The Reality of Process Excellence

Whether we like to admit it, most organizations are still some way from achieving excellence. Sure, most of us have areas of our business where we have made improvements, in some cases with dramatic results. While on a recent trip to visit with some ProVision customers in Phoenix, Arizona, I caught up with one of my mentors, my old friend Jim Sinur. As you may know, Jim is a former research VP and fellow at Gartner and spent years looking at the process improvement and enterprise architectures. Watch the video interview to hear our in-depth conversation about these topics.

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Enterprise Architecture as Science?

It is common to describe Enterprise Architecture as a science. Here are a few examples.

  • We see enterprise architecture (EA) as a scientific sub-discipline both of computer science and business management. The twice mentioned word “science” here emphasizes our certainty that EA is an exact discipline able to produce precise approaches and solutions. Wolf Rivkin, Enterprise Architecture and the Elegant Enterprise (Architecture and Governance 5-3)

A few years ago, I discussed this question with @RSessions

Roger is one of the few people I know who is seriously committed to empirical investigation of EA. I believe he shares my view that much EA falls woefully short of anything like scientific method. To my eye, many knowledge-claims within the EA world look more like religion or mediaeval scholastic philosophy than empirically verifiable science.

But why does it matter anyway? Why would people be so keen to claim EA as a science? Here is what Foucault had to say to those who wished to claim Marxism (or psychoanalysis) as a science.

“When I see you trying to prove that Marxism is a science, to tell the truth, I do not really see you trying to demonstrate once and for all that Marxism has a rational structure and that its propositions are therefore the products of verification procedures. I see you, first and foremost, doing something different. I see you connecting the Marxist discourse, and I see you assigning to those who speak that discourse the power-effects that the West has, ever since the Middle Ages, ascribed to a science and reserved for those who speak a scientific discourse.” Michel Foucault, Society Must be Defended: Lectures at the Collège de France, 1975-76 (English translation by David Macey, 2003)

In other words, claiming EA as a science is not about the rational basis for its knowledge-claims but about its authority, or what Foucault (in David Macey’s translation) calls Power-Effects. Thus instead of claiming EA as a science, one might follow Gartner in claiming EA as a discipline.

Enterprise architecture (EA) is a discipline for proactively and holistically leading enterprise responses to disruptive forces by identifying and analyzing the execution of change toward desired business vision and outcomes. EA delivers value by presenting business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant business disruptions. EA is used to steer decision making toward the evolution of the future state architecture. (Gartner website, retrieved 17 August 2013)

Foucault characterizes a discipline in terms of the selection, normalization, hierarchicalization and centralization of knowledge. We can surely recognize these processes in the formation and maintenance of EA frameworks such as TOGAF and PEAF, as well as various attempts to construct Bodies of Knowledge. Foucault notes that “the progress of reason” necessitates “the disciplinarization of polymorphous and heterogeneous knowledge”. This might lead us to expect some institutional resistance to heterodox ideas, as well as the marginalization of “amateur scholars”.

Foucault is interested in ways that people and organizations can respond to disruptive forces large and small, from “great radical ruptures, massive binary divisions” to “mobile and transitory points of resistance, producing cleavages in a society that shift about, fracturing unities and effecting regroupings”.

Just as the network of power relations ends by forming a dense web that passes through apparatuses and institutions, without being exactly localized in them, so too the swarm of points of resistance traverses social stratifications and individual unities. And it is doubtless the strategic codification of these points of resistance that makes a revolution possible. [Michel Foucault, History of Sexuality Vol 1.]

Gartner’s notion of EA-as-discipline seems quite consistent with this. It is focused on mobilizing the response to disruptive forces (for which Gartner uses the rather strange word “nexus”). EA gains its power from a kind of strategic codification (or discursive practice), allowing the enterprise to “harness the nexus”, thereby “revolutionizing business and society, disrupting old business models and creating new leaders”. (Gartner website, retrieved 17 August 2013)


Update

@tetradian commented on the dangers of spurious ‘authority’ ‘spurious’ in sense of claiming an aura of ‘authority’ when there’s none to be had (b/c it isn’t ‘science’ anyway)

I agree that claims of scientific status or method in the EA world are generally spurious. But there are other ways of asserting authority. For me, the key question is why (and on what grounds) should anyone trust the pronouncements of EA. It is not just about danger versus safety, but about authority versus authenticity.

    Enterprise Architecture as Science?

    It is common to describe Enterprise Architecture as a science. Here are a few examples.

    • We see enterprise architecture (EA) as a scientific sub-discipline both of computer science and business management. The twice mentioned word “science” here emphasizes our certainty that EA is an exact discipline able to produce precise approaches and solutions. Wolf Rivkin, Enterprise Architecture and the Elegant Enterprise (Architecture and Governance 5-3)

    A few years ago, I discussed this question with @RSessions

    Roger is one of the few people I know who is seriously committed to empirical investigation of EA. I believe he shares my view that much EA falls woefully short of anything like scientific method. To my eye, many knowledge-claims within the EA world look more like religion or mediaeval scholastic philosophy than empirically verifiable science.

    But why does it matter anyway? Why would people be so keen to claim EA as a science? Here is what Foucault had to say to those who wished to claim Marxism (or psychoanalysis) as a science.

    “When I see you trying to prove that Marxism is a science, to tell the truth, I do not really see you trying to demonstrate once and for all that Marxism has a rational structure and that its propositions are therefore the products of verification procedures. I see you, first and foremost, doing something different. I see you connecting the Marxist discourse, and I see you assigning to those who speak that discourse the power-effects that the West has, ever since the Middle Ages, ascribed to a science and reserved for those who speak a scientific discourse.” Michel Foucault, Society Must be Defended: Lectures at the Collège de France, 1975-76 (English translation by David Macey, 2003)

    In other words, claiming EA as a science is not about the rational basis for its knowledge-claims but about its authority, or what Foucault (in David Macey’s translation) calls Power-Effects. Thus instead of claiming EA as a science, one might follow Gartner in claiming EA as a discipline.


    Enterprise architecture (EA) is a discipline for proactively and holistically leading enterprise responses to disruptive forces by identifying and analyzing the execution of change toward desired business vision and outcomes. EA delivers value by presenting business and IT leaders with signature-ready recommendations for adjusting policies and projects to achieve target business outcomes that capitalize on relevant business disruptions. EA is used to steer decision making toward the evolution of the future state architecture. (Gartner website, retrieved 17 August 2013)

    Foucault characterizes a discipline in terms of the selection, normalization, hierarchicalization and centralization of knowledge. We can surely recognize these processes in the formation and maintenance of EA frameworks such as TOGAF and PEAF, as well as various attempts to construct Bodies of Knowledge. Foucault notes that “the progress of reason” necessitates “the disciplinarization of polymorphous and heterogeneous knowledge”. This might lead us to expect some institutional resistance to heterodox ideas, as well as the marginalization of “amateur scholars”.

    Foucault is interested in ways that people and organizations can respond to disruptive forces large and small, from “great radical ruptures, massive binary divisions” to “mobile and transitory points of resistance, producing cleavages in a society that shift about, fracturing unities and effecting regroupings”.

    Just as the network of power relations ends by forming a dense web that passes through apparatuses and institutions, without being exactly localized in them, so too the swarm of points of resistance traverses social stratifications and individual unities. And it is doubtless the strategic codification of these points of resistance that makes a revolution possible. [Michel Foucault, History of Sexuality Vol 1.]

    Gartner’s notion of EA-as-discipline seems quite consistent with this. It is focused on mobilizing the response to disruptive forces (for which Gartner uses the rather strange word “nexus”). EA gains its power from a kind of strategic codification (or discursive practice), allowing the enterprise to “harness the nexus”, thereby “revolutionizing business and society, disrupting old business models and creating new leaders”. (Gartner website, retrieved 17 August 2013)


    Update

    @tetradian commented on the dangers of spurious ‘authority’ ‘spurious’ in sense of claiming an aura of ‘authority’ when there’s none to be had (b/c it isn’t ‘science’ anyway)

    I agree that claims of scientific status or method in the EA world are generally spurious. But there are other ways of asserting authority. For me, the key question is why (and on what grounds) should anyone trust the pronouncements of EA. It is not just about danger versus safety, but about authority versus authenticity.

      The QEXL Approach (Healthcare Biggest Data) – Universal Healthcare Interoperability based on Probabilistic Ontology

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      Business Model Canvas beyond startups – Part 2: Front-end

      How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘front-end’ of the business-models – the customer-facing parts – for non-profit organisations and government, and existing commercial businesses

      The Value of Deployment Options

      By Bernadette Nixon and Isam Alyousfi
      The announcement today that OpenText has acquired Netherlands-based Cordys will provide significant value to customers, partners, and prospects. Not only does it give them many new capabilities, but it also gives them a host of new options for deployment. This kind of power and flexibility is what we strive for at OpenText, and this acquisition takes us to a whole new level.

      The new capabilities of the Cordys platform mean that we can offer on-prem, SaaS and PaaS BPM and Case Management solutions all in the same platform, which adds convenience, efficiency, and value for our customers. The Cordys platform also includes a built-in ESB, RIA (Rich Internet Applications) framework, master data management, rules engine, business activity monitoring, and cloud orchestration capabilities.

      Cordys has also created a composite applications framework (CAF) with mash-up capabilities, so our customers will be able to build custom applications quickly, and integrate them to their backend systems, all from an intuitive interface that is really usable by business analysts. The CAF will be a nice complement to our Assure platform, which provides pre-built service delivery-focused processes and user interfaces, and together they redefine the term “time-to-value” for our customers.

      The acquisition also brings a new level of flexibility in development and deployment. Many customers and partners are looking to the cloud to ease the burden of managing hardware and infrastructure, and the Cordys platform can take them there. The platform was built from the ground up for the cloud, and is a true multi-tenant solution that offers a complete middleware Platform-as-a-Service (PaaS) solution, with cloud orchestration for BPM / case management and the underlying infrastructure. This includes app development, app integration, and enterprise mobility, from an on-premise deployment, 100% cloud deployment, or with a hybrid cloud model. While many of our customers will continue to deploy Assure, MBPM, and Case & Process 360-based solutions on-premise, we know others will choose to deploy with OpenText in the cloud. That’s true flexibility, and flexibility increases value.

      Also important about the acquisition is that we now have a very compelling offering for OpenText partners, including ISVs, SIs, and Managed Service Providers to develop and deploy their own process automation solutions to a much broader set of customers than we could reach alone. These might be horizontal, vertical, or custom solutions that will bring specific functionality to meet specific business needs in new markets.

      So we couldn’t be happier with the news. We now have a very comprehensive set of products that cover the application development needs of even the largest global organizations. When we add the capabilities of the broader OpenText EIM platform, which includes content management and customer engagement management – all from a single vendor – we have an extremely compelling and competitive offering that’s going to be very hard to beat.

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      Building IT Career Paths by Standardizing Competencies

      This post describes our journey to building standardized IT career paths.  When I joined the American University of Sharjah in September 2012, I booked one to one meetings with all my staff.  One of the predominant themes from our talks was the lack of clarity on what their respective career paths looked like.   In […]

      The post Building IT Career Paths by Standardizing Competencies appeared first on Enterprise Architecture in Higher Education.

      8 Steps to Make Strategic Business Decisions

      In part 13 of “Memoirs of an Enterprise Architect” I discussed Database Rationalization.  This week I will talk about how to make strategic business decisions.
      Do you feel like you have enough information to make critical strategic business decisi…

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