Work IT smart, not hard!

This year, I took a break from work to go back to school, and one of my key objectives is to reflect on my work experiences, and ponder the question “How can organisations derive more value from information technology?”.  I also wanted to learn by…

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How Do You Screw Up a Two-Button Machine?

I had the occasion to visit the Department of Motor Vehicles last week to update my drivers license with a new photo and a change of address. I entered the lobby area where there was a short line leading to a "Take a Ticket" machine. How hard could this be?

Curiously, it was taking some time for the customers to "take their tickets," leading me to ponder the average level of intellect found in

How Do You Screw Up a Two-Button Machine?

I had the occasion to visit the Department of Motor Vehicles last week to update my drivers license with a new photo and a change of address. I entered the lobby area where there was a short line leading to a "Take a Ticket" machine. How hard could this be?

Curiously, it was taking some time for the customers to "take their tickets," leading me to ponder the average level of intellect found in

The Future of Money

Alternative Forms of Currency Alternative forms of currency have existed for a long time. Frequent flyer miles are transformable forms of value, they can be exchanged for goods and services….

The Evolution of Todays CIO

Over the past few months I have been presenting to executives around the world and within Microsoft about the evolution of the CIO role and its impact on IT. The materials have gone over extremely well and relate to their…

Welcome to my Blog!

Welcome to my blog!
I am very excited about the new developments in The Zachman Framework 3.0 and Zachman International! We have spent the last couple years “underground” refining our research, developing several new programs, forging new relationship…