Service, product, service – start with product

If service and product are different views into a continuous sequence of value-creation, what can we learn if we start the sequence from product rather than service? In the earlier parts of this series – such as ‘Service, product, service, …

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Predict the Future and Build for Long-Term Wins with Enterprise Architecture

On a recent episode of the BiZZdesign EA Podcast, where we had an invitee from Thames Water, an interesting point was made that enterprise architecture can effectively enable companies to predict the future. I found it quite relevant in our fast–…

BiZZdesign Connect Conference Links Attendees with Value

The 2020 BiZZdesign Connect Conference has concluded and we’re happy to say it was a tremendous success! Our theme and proposition for you this year was Designing Better Enterprises, and apparently the rest of the world found it really relevant. So man…

NEW ALGORITHMS AND NEW EBM: THE DYNAMIC DUO AGAINST DISEASE UNCERTAINTY AND COMPLEXITY – Barry Robson; Ingine Inc

Overview Evidence-based medicine (‘EBM’) is “the conscientious, explicit and judicious use of current best evidence in making decisions about the care of individual patients.” [1] The aim of EBM is to integrate the experience of t…

Improving the Use of Capabilities in Business Architecture

As I discussed in my previous blog and earlier, the capability concept is a great help in defining a good business architecture. It is used ever more widely and rightly so. As I mentioned in that blog, the concept itself is rooted in the defense domain…

Service, product, service – responsibilities

What’s the difference between products and services? One of the key differences, perhaps, is in how we view the respective responsibilities… The core theme in this series of posts on the relationships between product and service, and the follow-on implications …

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Capabilities vs. Business Functions: Same Difference?

In this recent video, I outlined why enterprise architecture is an essential instrument in improving the capabilities of your organization. The notions of capability and capability-based planning have become quite popular and important in enterprise an…