Enterprise Architecture and Capability-Based Planning

Business capabilities are stable building blocks that define what an organization does. They encompass elements such as people, processes and systems that come together to realize specific functions. Due to their relatively lasting nature and the way t…

Service, product, service – everything for hire?

Are goods and services ‘products’ because they can be hired? Is ‘product’ a term that applies only to a commercial context? I’d intended that the next post in this series on the relationship between product and service would be about transfers of responsibility …

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Service, product, service – service as product?

Does it make sense to describe product and service as the same, or views into the same thing? For example, what if your product is a service? The next post in this series on the relationship between product and service was going to …

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Service, product, service – a question of structure?

Do product and service have the same structure? If they’re different views into the same space, what of that shared-structure can we see in each case? The next post in this series on the relationship between product and service was going to be …

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Service, product, service – a novel concept?

Service and product as different views into the same space – is that a novel concept? If so, what does that imply for enterprise-architecture and the like? The next post in this series on the relationship between product and service was …

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Enterprise Architecture and Strategic Investment Planning

Even when an Enterprise Architecture practice is present in an organization, it is most often understood to be either strictly preoccupied with the management of IT, or at most with the management of business and IT together, but&#1…

Service, product, service – implications for architectures

If service and product are different views into the same space, how would we use that in enterprise-architecture, service-design, product-design and suchlike? In the previous post, ‘Service, product, service, simplified‘, we explored a metaphor that perhaps doesn’t sound simple at …

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Enterprise Architecture and the Project Management Office

Planning and executing change is a key capability for organizations in this day and age. However, in order to do this successfully, businesses – especially large ones – must overcome the heavy burden of complexity that generally adds up as the organiza…