Change-mapping: Plan and Action

In the Change-mapping method, what exactly is Action? Doesn’t action happen everywhere? The short-answer to that second question is actually ‘Yes’ – action does indeed happen everywhere. In which case, you might ask, what’s the point of having Action as

Looking Beyond Covid-19 to the Future

As Covid-19 continues to put huge pressure on health systems and markets all over the world, it is important to remember that it too will pass.
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Pandemic Response Keynote – Smart Communities Virtual Series 2020

The Public Sector Network (PSN) invited me back this year to provide a keynote on our COVID-19 pandemic response for the Smart Communities Roadshow 2020 in Vancouver.  I was fortunate to get to present the keynote in person at the 2019 roadshow last ye…