EA in miniature – Part 1: Introduction

One of the core themes of my work is that enterprise-architecture principles and practices should apply in essentially the same way for every type of content or context, at every scope and scale. I’ve often written about EA at the very large…

Applications, work-instructions and business-continuity

For business-continuity after disruption or failure, what’s the first thing we’ll need? Answer: an alternative way to do things. For business-process redesign, what’s the first thing we’ll need? Answer: an alternative way to do things. In both cases, we’ll need…

A checklist for business-transformations

What’s a key tool to help manage something as wide-ranging and complex as a business-transformation? Answer: a checklist. The following checklist for business-transformations is adapted from one that we use in our own work on transformation. A matching slidedeck with…

A services-checklist for digital-transformation

Digital-transformation is most likely to succeed when it’s based on principles of service-design and service-management. The following transformation-checklist can be applied to all forms and modes of service-delivery – not just IT-based, but any appropriate combinations of people, machines and…

Making sense of complexity: A reframe for SCAN

What’s a simple way to make sense of complexity? For me, the go-to tool for this is SCAN – a visual-checklist to map out uncertainty and complexity relative to a given moment or given action: SCAN has been around for almost…

What is enterprise? What is architecture?

What the heck is ‘enterprise-architecture’? Why are there are so many arguments on this, so many conflicting opinions? Perhaps a key clue is in the fact that there is so much argument about this? And that maybe the best way to…