5 years, 10 months ago

RBPEA: On equality and gender

What is equality? How do we create it, support it? – and why? Is equal always the same as identical? – and if not, why not, and how not? And what part does gender play in any of these? –

8 years, 10 months ago

When identical is not the same as equal

Is ‘identical’ always the same as ‘equal’? Not in service-design – and one of the issues we need to watch for is to ensure that identical service-provision does not lead to far-from-equal service-outcomes. If ever you want an all-too-real example of this problem in practice, go to almost any public event, and note the huge queues […]