Business Model Canvas beyond startups – Part 3: Back-end

How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘back-end’ of the business-models – the internal and supplier-facing parts – for non-profit organisations and government,

Dotting the joins (the JEA version)

[The new editor of the Journal of Enterprise Architecture, Len Fehskens, asked me to expand my previous post ‘Dotting the joins’ into a formal paper for the Journal. Which I did, and it was duly published in the August 2013

Business Model Canvas beyond startups – Part 2: Front-end

How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘front-end’ of the business-models – the customer-facing parts – for non-profit organisations and government, and existing commercial businesses

Employees as customers of HR

What is the proper – or most effective – relationship between the so-called ‘Human Resources’ department and the employees of an organisation? (Okay, I admit it, I’ve allowed myself to get somewhat distracted from finishing the promised assessment of use