OpenText

Customer-Driven Conversation

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Understanding how to handle customer needs and expectations is critical to success. From better service levels to lower costs to new, innovative product offerings, the pressure is on for organizations to go above and beyond. And, as consumerization continues its exponential growth, organizations need to find better ways to meet the ever-changing demands of their […]

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  1. Being Human: Why Knowledge Workers Need Adaptive Case Management How important is the human factor in driving meaningful process…
  2. Metastorm customer wins CIO 100 Award for BPM project Today Metastorm announced that CIO Magazine has named a Metastorm…
  3. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…

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Gartner BPM: A view from a Sales Engineer

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Three weeks ago I was asked to attend the Gartner BPM Summit to work my company’s both. Over the years I have developed a love/hate relationship for these events. On the one hand, I love talking to attendees and learning about their work, the challenges they face, and thinking about how we “BPMers” can help […]

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  1. Thoughts from Gartner BPM Summit Gartner Business Process Management Summit is in full swing and…
  2. Power of EA + BPM: Thoughts from Gartner EA Summit The Gartner Enterprise Architecture Summit in London came to a…
  3. Must See Guide for Gartner BPM Summit As one of the largest BPM conferences in the world,…

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High-Velocity BPM Comes to the Cloud

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For years, we have been known for our ability to rapidly deliver BPM solutions to our clients. It is also known that as a result of our intuitive user experience, many of our customers have quickly become self-sufficient in building a large portfolio of automated processes across their businesses.  Many customers have over hundreds processes […]

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  1. Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements I just returned from this year’s Forrester Business Process Conference…
  2. When It Comes to Mobile Apps – Thin is In! One of the big topics of discussion regarding mobile is…
  3. Harnessing the Power of Crowds in the Cloud Enterprise modeling, enterprise architecture, and process analysis are often seen…

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How Adaptive Case Management Builds Business Agility

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Business agility is all about being prepared for and able to quickly adapt to change. There has been so much written about agility from gurus like Peter Drucker, industry analysts like Forrester and Gartner, and the large well-respected community of process improvement practitioners that it would seem there is nothing new left to be said. […]

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  1. Human vs. Machine: How Adaptive Case Management Helps Insurance Firms Serve Customers Have you seen the movie Real Steel? In the storyline…
  2. The New iWorker Meets Adaptive Case Management IT organizations are faced with a growing set of user…
  3. Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements I just returned from this year’s Forrester Business Process Conference…

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Gamification is Central to Social

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Years ago when I was in school, I asked my business professor to share a bit of advice that he had found invaluable throughout the years. He offered me a simple quote, “Keeping score, improves the score.” I cannot count the number of times I’ve been reminded of that bit of advice. The idea of knowing what […]

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  1. From Social Stigma to Social Synergy It is remarkable how quickly social technologies have become the…
  2. The Future of Social BPM Over the years organizational development processes have evolved to meet…
  3. The Buzz from our User Summit: Live Demo of Social & Mobile BPM At our annual User Summit (Nov 7 – 9) in…

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Must-See Live Webinars for February

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February might be the shortest month of the year, but that’s not holding us back. Our calendar this month is jam-packed with informative webinars on a variety of topics around business process management (BPM) and enterprise architecture (EA). Check out the list below to see what we have to offer and be sure to register! […]

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  1. Live Webinars for July Here’s a list of a few webinars Metastorm has for…
  2. Metastorm Announces Live Webinars for October Metastorm’s October 2009 webinars are now open for registration. Each…
  3. Upcoming Webinars and Events Here’s a highlight of some of the webinars/events that Metastorm…

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When It Comes to Mobile Apps – Thin is In!

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One of the big topics of discussion regarding mobile is whether the mobile app market is moving towards native apps that are OS/device specific, or whether it is moving towards device neutral platforms such as HTML5. Today the mobile market is marked by a combination of native apps, device neutral apps and hybrid apps which […]

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  1. Mobile Five Ways Gartner predicts that by 2013, mobile devices will outpace the…
  2. Mobile BPM: Connecting People to Process Wherever They Are In an increasingly more mobile society, work is not completed…
  3. The Buzz from our User Summit: Live Demo of Social & Mobile BPM At our annual User Summit (Nov 7 – 9) in…

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Upping the Ante: Combining ECM and BPM to Drive Better Business Outcomes

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We’re excited to announce that our customers can now leverage the capabilities of the OpenText enterprise content management (ECM) and dynamic case management (DCM) together to achieve better business outcomes by bridging the gap between content and process. Bringing Together Content and Process According to Forrester Research, dynamic case management is a highly structured but […]

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  1. Forrester Business Process Conference: How Dynamic Case Management Helps Businesses Hit High Velocity Improvements I just returned from this year’s Forrester Business Process Conference…
  2. Must See Guide to Forrester Business Process Forum 2011 The Forrester Business Process Forum in Boston, Mass. is just three…
  3. Battling Regulatory Pressures in Life Sciences It’s no secret that Life Sciences is one of the…

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Think Big: Extending BPM Across Your Organization

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In my blog post last month I covered a few of the lessons learned by early BPM adopters on how to begin a business process management (BPM) initiative. Based on many early BPM successes, we have seen the focus of BPM projects shift from just streamlining and improving a few key processes within their organization […]

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  1. AmerisourceBergen Recognized for Business Process Improvement Initiatives Metastorm customers are continuing to receive tons of recognition for…
  2. Pharmaceutical company recognized for process excellence Today we are proud to announce that, AmerisourceBergen – one…
  3. Extending Our Leadership We’ve got some great news! Last week, IDC MarketScape announced…

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The Buzz from our User Summit: Live Demo of Social & Mobile BPM

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At our annual User Summit (Nov 7 – 9) in Reston, VA, one of the most talked about presentations was the demonstration of OpenText’s new mobile and social BPM capabilities. Steve Russell, SVP and CTO of our business process solutions group, walked the audience of over 400 attendees through a scenario where people were: • interacting […]

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  1. From Social Stigma to Social Synergy It is remarkable how quickly social technologies have become the…
  2. Mobile BPM: Connecting People to Process Wherever They Are In an increasingly more mobile society, work is not completed…
  3. 7 Reasons You Want to Attend the OpenText BPM User Summit! For the past nine years Metastorm has hosted its Global…

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Well on our way to 2019

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I just viewed a new video from Microsoft about their future vision of our lives in 2019. Which is a great video offering a glimpse of things to come. Although, I was thinking that we probably won’t have to wait until 2019 to see these new technologies come to life. I had my process and case […]

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  1. The New iWorker Meets Adaptive Case Management IT organizations are faced with a growing set of user…
  2. Mobile BPM: Connecting People to Process Wherever They Are In an increasingly more mobile society, work is not completed…
  3. Work Smarter – Introducing Metastorm Smart Business Workspace In our recent blog post about the Future of Social…

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Countdown: 31 Days Until the OpenText BPM User Summit!

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Let the countdown begin! There are only thirty-one more days until the OpenText BPM User Summit and we couldn’t be more thrilled. This year we are combining two powerhouse organizations – Global 360 and Metastorm – to give our customers the best user summit to date. During the summit we will be unveiling the new […]

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  1. 7 Reasons You Want to Attend the OpenText BPM User Summit! For the past nine years Metastorm has hosted its Global…
  2. Countdown to the 2010 Metastorm Global User Conference – 29 days! Don’t miss out on learning about the new innovations that…
  3. Countdown to the 2010 Metastorm Global User Conference – 5 days! Wow, time really flies – I can’t believe that the…

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