How not to use IT in services

Several people picked up on this one after Gerold Kathan sent out a note about it, but perhaps David Sprott said it the best: davidsprott: RT @gkathan: John Seddon – a master class in how NOT to use IT in services. Optimize value, not cost. Brilliant. http://tinyurl.com/dygdcpg It’s a 40-minute video (split into three parts) […]

Week 22 Enterprise Architecture Summer Camp

This blog post deals with first day at the summer camp for Enterprise Architecture in Week 22 that was held in Denmark at the IT University of Copenhagen. The participants were mostly students. The tagline for this event is “Scandinavian … Continue reading

Holistic Management in a Context of Enterprise IT Management and Organizational Leadership

An Approach to Sense Making and Intelligent Business There are probably many different ways to gain sense in each of the many different enterprises and organizations across the planet. This particular paper investigates one particular approach question the validity of … Continue reading