Service, product, service – summary and checklists

How do we describe ‘service’ and ‘product’ in the same way for every scope and scale, every type of context and content? That’s the theme for this series of posts. In ‘Service, product, service, simplified‘, I aimed to simplify the relationship …

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Advancing Customer Experience with Open Banking: An Enterprise Architecture Approach

The Payment Directive Services (PSD2) regulation in Europe aims to foster innovation and competition among financial institutions across the industry by mandating that banks create APIs for digital banking transactions that can be used by value-added i…

Advancing Customer Experience with Open Banking: An Enterprise Architecture Approach

The Payment Directive Services (PSD2) regulation in Europe aims to foster innovation and competition among financial institutions across the industry by mandating that banks create APIs for digital banking transactions that can be used by value-added innovative service providers. Additionally, PSD2 aims to prevent customer lock-in by standardizing account switching capabilities, and to streamline payment…

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Improving the Use of Capabilities in Business Architecture

As I discussed in my previous blog and earlier, the capability concept is a great help in defining a good business architecture. It is used ever more widely and rightly so. As I mentioned in that blog, the concept itself is rooted in the defense domain, and from there it permeated various other domains. To…

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Service, product, service – promise and product

Are we selling services, products or both? The short-answer is ‘Yes’ – but what we’re really selling, every time, is a promise… The start-point for this was one of those ideas that arise first-thing-in-the-morning, seemingly without any warning: Idea: In sales, …

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Updates to the Open FAIR™ Body of Knowledge, Part 3

The Open Group Security Forum is thrilled to announce the publication of an update to the Open FAIR™ Body of Knowledge (BoK). The Open FAIR BoK is comprised of The Open Group Risk Taxonomy (O-RT) Standard and The Open Group Risk Analysis (O-RA) Standard. The Open Group initiated a standards effort regarding FAIR ~10 years ago, and these standards define the official, open, vendor-neutral and consensus-developed definition of FAIR.

This blog post is the third of three in a series to describe updates to the Open FAIR™ Body of Knowledge. It will describe specific updates to O-RT to bring it to Version 3.0. The first post described revisions made to both O-RA and O-RT for consistency between the documents; the second post described specific updates to O-RA to bring it to Version 2.0.

Address Regulatory Compliance Challenges in the Financial Services Industry with Enterprise Architecture

Regulatory compliance is a core business fact of life for the financial services industry today. Compliance is not only about combating financial crimes such as money laundering, fraud, and tax evasion. But also about operating in a prudent and responsible manner and being able to prove that you have the policies, procedures and processes in…

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Address Regulatory Compliance Challenges in the Financial Services Industry with Enterprise Architecture

Regulatory compliance is a core business fact of life for the financial services industry today. Compliance is not only about combating financial crimes such as money laundering, fraud, and tax evasion. But also about operating in a prudent and respons…