Towards Data Model Harmony

Last week, someone asked me how I go about producing a data model. I found out afterwards that my answer was considered too brief. So here’s a longer version of my answer.The first thing to consider is the purpose of the modelling. Sometimes there is a…

PhD Thesis

On September 11, 2019 I finally obtained my PhD for my thesis “Improving IT Decisions with Enterprise Architecture”. You can find my thesis here. The summary: One of the often mentioned applications of enterprise architecture (EA) is decision-making support. EA … Continue reading

The Interesting Case of Who’s Using the IT4IT™ Standard – Part Two – The Oil and Gas, IT, Retail, Logistics, and Engineering Sectors

The Open Group IT4IT™ Reference Architecture, a standard of The Open Group uses a value chain framework that applies this concept to IT by defining an integrated IT management framework focusing on the lifecycle of services. This allows IT to achieve the same level of business predictability and efficiency that supply chain management has allowed for the business.

The Interesting Case of Who’s Using the IT4IT™ Standard – Part One – The Banking and Insurance Sectors

The Open Group IT4IT™ Reference Architecture, a standard of The Open Group, is a value chain-based standard reference and operating model for managing the business of IT. It creates a model of the functions that IT performs to help organizations identify the activities that contribute to business competitiveness.

It supports real-world use-cases driven by the Digital Economy such as, Cloud-sourcing, Agile, DevOps, and service brokering, and is designed for existing landscapes, and accommodates future IT paradigms, making it ideal for Digital Transformation projects.

What Does Diversion Mean?

Diversion has various different meanings in the world of ethics.Distraction. An idea or activity serves as a distraction from what’s important. For example, @juliapowles uses the term “captivating diversion” to refer to ethicists becoming preoccupied w…

You Can Get More … Satisfaction

Cutter Consortium has been conducting a survey to gain insight into how organizations are adopting CX management practices and technologies and what they see as the possible impacts on their businesses. Senior Consultant Curt Hall has been analyzing the data and interviewing leaders and practitioners who are implementing, or working to implement, CX practices and technologies. Their Read more