Glue Decks

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I started writing about the GLUE Vision: General Process Framework withLoose Coupling of Process Components using aUnified Approach forEngineering in all fields.And continued by writing about the GLUE Disciplines: Describe Intention…

The Mindset of a Mobile Ready Enterprise

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Guest Post by Daniel Eckert The mobile device is changing the customer experience and forcing organizations to re-think how they engage with their customers and employees. Many companies are beginning to understand how mobile devices can grow customer loyalty, generate new revenue streams and improve customer experience. However, they may be slow to realize how decision-making, workflow, collaboration, content delivery, and the right information at the right time can enhance the employee experience. A company’s […]

Early Autumn Events 2012

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#entarch #bizarch September 2012 kicks off with a free webinar, which provides a taster for my 2-day Business Architecture Bootcamp.

By popular demand, I have slightly restructured the Bootcamp so that it can be taken in two separate one-day installme…

EA is Free

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By: Ben Geller – VP Marketing – Troux

I recently had a conversation with a trusted member of the analyst community. We were reflecting on the current state of Enterprise Architecture and were comparing notes on the many discussions we each had over the past year with the IT executives and EA practitioners.

The good news we quickly concluded was that key takeaways from our collective conversations were largely the same. We took some comfort in the notion that after 25 years of academic framework and modeling discussions, commercial enterprises and government agencies seemed more ready to discuss how EA is practically being used to make better decisions that contribute to top and bottom-line results – focusing on outcomes.

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Optimizing ISO/IEC 27001 Using O-ISM3

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Read more about a recently published Open Group guide titled “Optimizing ISO/IEC 27001 using O-ISM3” that is relevant to organizations using ISO27001/27002 as their Information Security Management System (ISMS). Continue reading →

GLUE Disciplines

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Yesterday I was writing about starting GLUE, or the vision behind GLUE:General Process Framework withLoose Coupling of Process Components using aUnified Approach forEngineering in all fields.I believe there is an underlying pattern in all approach…

Data analysis issue, or data collection issue?

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The research explored in my latest active information post caught the attention of my inner retailer, figuring out why customers do the things they do:

“…Sifting, cleansing and connecting disparate pieces of data to unearth a clue or two to customer behavior. Think click-stream analysis. And in the case of multichannel businesses, follow-on activities to correlate in-store visits, customer service calls and such.

That’s a significant amount of up-front time and effort. Compounding the issue, the shortage of data explorers is well documented. No wonder organizations are focusing on data collection and procrastinating on data discovery.

But perhaps, the big problem of big data isnt one of analyzing the data stockpiles. Rather, the problem is in our data collection techniques and scoping…”

Read the post: Customer behavior data: better collection, better … – Input Output.
Related posts:

  1. Big Data, ambiguity & the new era of Data R&D – active information
  2. 8 Rules for Big Data – Active Information
  3. Developing data literacy: Informed Skeptics & Big Judgment — Active Information

GLUE Vision

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2007 I was asked to support an IT process optimization project. I was in the lucky position to have a very knowledgeable manager who was challenging me well on the information I created. While explaining the potential different process altern…

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Service-Mediation Scenarios

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Enterprise Service Bus and Espresso One of the few really-good boutique coffee-roasters and espresso specialists in Auckland labels its beans “esb”, for “ethically-sourced beans”. It’s something of a stretch, but espresso is important and beneficial in fundamental, foundational ways not dissimilar to the importance and benefits an Enterprise Service Bus can bring to integrated organisations. […]