Webinar on Design Sprints

Watch the recording On 13 December 3pm CET, Milan Guenther will give a free webinar on Design Sprints and empowering your intrapreneurs for rapid innovation. The role of a change agent in an enterprise is no easy one. Even with the right entrepreneurial spirits in your teams, politics, silos, established cultural traits and operational challenges … Read more

Reinventing IT

Watch the recording 18 Nov webinar with Milan Guenther In this first webinar of a series on Enterprise Design practice, Milan will show how to reposition architecture, analysis and design work to reclaim the driver’s seat in digital transformation. The webinar will cover these themes: Working with the QualiWare modelling environment, we will cover What the new … Read more

Single Point of Failure (Comms)

Large business-critical systems can be brought down by power failure. My previous post looked at Airlines. This time we turn our attention to Telecommunications.

If someone said you had to accept an unreliable electricity supply as the price of innovation in appliances, you’d laugh. #NotNeutrality

— Martin Geddes (@martingeddes) August 8, 2016

More misery for BT broadband users after new power cut. Looks like ‘no single point of failure’ is an alien concept. https://t.co/mOobFidWe4

— Chris Tripp (@ChrisJTripp) July 21, 2016

It would be interesting to know where the single point of failure was in their power protection plan. https://t.co/zuaTm1z4tK

— Robin Koffler MBA (@robin_koffler) July 21, 2016

2G and 3G data services from @EE are down after a power outage. Details: https://t.co/zEJFpgpl4n pic.twitter.com/vcUOkPVtet

— The Register (@TheRegister) September 2, 2016

Obviously a power cut is not the only possible cause of business problems. Another single-point of failure could be a single rogue employee.

That shows that management should look at automating network. Since Network is single point of failure. https://t.co/ND5UXtNntj

— Anurag Kaushik (@kaushikanuk) August 3, 2016


Gavin Clarke, Telecity’s engineers to spend SECOND night fixing web hub power outage (The Register, 18 November 2015)

Related Post: Single Point of Failure (Airlines) (August 2016)

Reimagining Management

This seminar delivers a practical and pragmatic metamodel for business transformation. The 7Enablers is a systematic approach to the process of management. It reasserts the primacy of value creation, accumulation, and delivery. Organisations must take a step back and reimagine their operations as value creation and delivery flows. 7Enablers represents a breakthrough in process-based management theory and its practical implementation and operation.

Beyond Bimodal

Ten years ago (March 2006) I attended the SPARK workshop in Las Vegas, hosted by Microsoft. One of the issues we debated extensively was the apparent dichotomy between highly innovative, agile IT on the one hand, and robust industrial-strength IT on the other hand. This dichotomy is often referred to as bimodal IT.

In those days, much of the debate was focused on technologies that supposedly supported one or other mode. For example SOA and SOAP (associated with the industrial-strength end) versus Web 2.0 and REST (associated with the agile end).

But the interesting question was how to bring the two modes back together. Here’s one of the diagrams I drew at the workshop.

Business Stack

As the diagram shows, the dichotomy involves a number of different dimensions which sometimes (but not always) coincide.

  • Scale
  • Innovation versus Core Process
  • Different rates of change (shearing layers or pace layering)
  • Top-down ontology versus bottom up ontology (“folksonomy”)
  • Systems of engagement versus systems of record
  • Demand-side (customer-facing) versus supply side
  • Different levels of trust and security

Even in 2006, the idea that only industrial-strength IT can handle high volumes at high performance was already being seriously challenged. There were some guys from MySpace at the workshop, handling volumes which were pretty impressive at that time. As @Carnage4Life put it, My website is bigger than your enterprise.

Bimodal IT is now back in fashion, thanks to heavy promotion from Gartner. But as many people are pointing out, the flaws in bimodalism have been known for a long time.

One possible solution to the dichotomy of bimodalism is an intermediate mode, resulting in trimodal IT. Simon Wardley has characterized the three modes using the metaphor of Pioneers, Settlers, and Town Planners. A similar metaphor (Commandos, Infantry and Police) surfaced in the work of Robert X Cringely sometime in the 1990s. Simon reckons it was 1993.

Asked “Isn’t bimodal new?” … god no. It’s a bad rehash of ideas from a decade or more ago. Even “tri” modal dates back to 1993.

— swardley (@swardley) April 27, 2016

Trimodal doesn’t necessarily mean three-speed. Some people might interpret the town planners as representing ‘slow,’ traditional IT. But as Jason Bloomberg argues, Simon’s model should be interpreted in a different way, with town planners associated with commodity, utility services. In other words, the town planners create a robust and agile platform on which the pioneers and settlers can build even more quickly. This is consistent with my 2013 piece on hacking and platforms. Simon argues that all three (Pioneers, Settlers, and Town Planners) must be brilliant.

absolutely @mjbrender @richardveryard @TheEbizWizard : all three must be brilliant … https://t.co/DHMtkmrgzs

— swardley (@swardley) May 4, 2016

Characterizing a mode as “slow” or “fast” may be misleading, because (despite Rob England’s contrarian arguments) people usually assume that “fast” is good and “slow” is bad. However, it is worth recognizing that each mode has a different characteristic tempo, and differences in tempo raise some important structural and economic issues. See my post on Enterprise Tempo (Oct 2010).

Updated – corrected and expanded the description of Simon’s model.  Apologies for Simon for any misunderstanding on my part in the original version of this post.


Jason Bloomberg, Bimodal IT: Gartner’s Recipe For Disaster (Forbes, 26 Sept 2015)

Jason Bloomberg, Trimodal IT Doesn’t Fix Bimodal IT – Instead, Let’s Fix Slow (Cortex Newsletter, 19 Jan 2016)

Jason Bloomberg, Bimodal Backlash Brewing (Forbes, 26 June 2016)

Rob England, Slow IT (28 February 2013)

Bernard Golden, What Gartner’s Bimodal IT Model Means to Enterprise CIOs (CIO Magazine, 27 January 2015)

John Hagel, SOA Versus Web 2.0? (Edge Perspectives, 25 April 2006)

Dion Hinchcliffe, How IT leaders are grappling with tech change: Bi-modal and beyond (ZDNet, 14 January 2015)

Dion Hinchcliffe, IT leaders inundated with bimodal IT meme (ZDNet, 1 May 2016)

Dare Obasanjo, My website is bigger than your enterprise (March 2006)

Richard Veryard, Notes from the SPARK workshop (March 2006), Enterprise Tempo (October 2010), A Twin-Track Approach to Government IT (March 2011),

Richard Veryard, Why hacking and platforms are the future of NHS IT (The Register, 16 April 2013)

Richard Veryard and Philip Boxer, Metropolis and SOA Governance (Microsoft Architecture Journal, July 2005)

Simon Wardley, Bimodal IT – the new old hotness (13 November 2014)

Simon Wardley, On Pioneers, Settlers, Town Planners and Theft (13 March 2015)

Lawrence Wilkes and Richard Veryard, Extending SOA with Web 2.0 (CBDI Forum for IBM, 2007)

updated 27 June 2016

NPM, Tay, and the Need for Design

Take a couple of seconds and watch the clip in the tweet below: While it would be incredibly difficult to predict that exact outcome, it is also incredibly easy to foresee that it’s a possibility. As the saying goes, “forewarned is forearmed”. Being forewarned and forearmed is an important part of what an architect does. […]

The Demoralised Man

Right now there’s an interesting (to me, anyway!) discussion going on within the Enterprise Architecture Network community on LinkedIn, on the role of ethics in EA, and its relationship with EA as a profession. I’ve added a few quick comments

At Integrated-EA 2016

Always enlivening and enlightening, and working with what is perhaps still the closest we’ll see so far to a real ‘the architecture of the enterprise’, the Defence-oriented Integrated-EA conference in London in early March is one of the regular highlights of my