Auftragstaktik and fingerspitzengefühl

Two words: auftragstaktik and fingerspitzengefühl. To an English speaker, they might look kinda weird, but they’re key to getting an enterprise to work well… The terms originate from the German military, from around the early-19thC and mid-20thC respectively. They would translate approximately

Two SCAN notes – 2: Causal Layered Analysis

Regular readers of this blog will know I refer quite often to one of the core techniques in futures-studies, Sohail Inayatullah’s Causal Layered Analysis (CLA). But as of a couple of weeks ago, you won’t find any reference to it on

EA: past and future, money and story

One more comment on the ‘certification for enterprise-architecture’ farrago, and then I’d better move on. The other day I spotted a one-liner from ‘gamechanger‘ Mike Bonifer that I can only describe as quietly brilliant – and painfully pertinent to this

NOTES – actors, agents and extras in the enterprise

If the enterprise is a story, who are the actors in that story? What are their drivers and needs? How do we model and manage the relationships between those actors in the story? (This is part of an overview and

Some notes on NOTES

What is a narrative-oriented approach to enterprise-transformation? Why use it, and where, and how? And where did all this NOTES stuff come from, anyway? NOTES is, I admit, a somewhat-forced acronym for a way to look at business-change: Narrative-Oriented Transformation of Enterprise