Aggregated enterprise architecture wisdom
In the world of real enterprises, enterprise architecture is a weak discipline. It doesn’t play a role of any real substance in most medium-large enterprises, which are exactly the enterprises that can profit most from its goals: the management o…
I’m obsessed with the future of television. A couple years ago, I pursued it largely as a research exercise. Today, I’m up in arms based on my own experience as a TV consumer. The rumors are true: empowered consumers are real and I am one. And of late,…
Across industries, improvement in CX leads to growth in total revenue. Facing stiff competition on- and off-line, retailers need to invest in superior CX to differentiate themselves and foster the loyalty of empowered customers. However, consumers tell…
From Part 1
There have been four ages of mankind. The first was the Age of Speech; for the first
time humans could “learn by listening” rather than “learn by doing”; that is,
data could be accumulated, communicated, and stored by verbal
commu…
From Part 1There have been four ages of mankind. The first was the Age of Speech; for the first time humans could “learn by listening” rather than “learn by doing”; that is, data could be accumulated, communicated, and stored by verbal communicat…
In our 23-criteria evaluation of digital experience service providers, we identified the 14 most significant ones — Accenture, Deloitte, Digitas, EPAM, Epsilon, IBM, Isobar, MRM//McCann, PwC, SapientRazorfish, Tata Consultancy Services (TCS), VML, Wipr…
Last week was a massive week for marketers. Black Friday 2017 hit record numbers: Not only did shoppers start early, they began clicking at a rate of 2,800 orders per minute, spending $1 million per minute at the peak of Black Friday. Research shows th…
The CIO is effectively an operations manager while the CDO is a de facto digital strategy and architecture lead.
Learn about this innovative approach to EA trainingFollowing my presentation at the recent IRM EA Conference in London I’ve had several requests for more information about mentoring an EA team. So I’ve added a new course on my online EA tra…
Part1: The Digital Future
I was challenged to forecast changes in economic systems
based on both my knowledge of spatial economic systems and on my experiences
with computers, data networking, and automation. What I have come up with is a four …
Part1: The Digital FutureI was challenged to forecast changes in economic systems based on both my knowledge of spatial economic systems and on my experiences with computers, data networking, and automation. What I have come up with is a four par…
There’s no doubt that artificial intelligence (AI) and its underlying technology building blocks are top of mind for enterprises today. But who’s driving this change and its adoption within their organizations? On the surface, it may appear that AI is …