Rumination on the concept of “best practice”

I heard some very interesting talks today from Len Fehskens and Jeff Scott at the Open Group conference.  One thing that I picked up in a meeting yesterday was the notion that TOGAF 9.1 is built on “best practices.”  Today, as Jeff spoke about the transformation of a technical architect into a business architect, and as Len spoke about the challenges of communicating complex ideas, the notion of a “best practice” kept bothering me, and I cross-pollinated my concerns with the concepts that they were sharing.

I agree that the intent of the people who shared their practices with the Open Group was to provide practices that can be taught and followed.  I even agree that the people on the TOGAF committees that accepted the content felt that the practices represented the best that the industry had to offer at the time.  But I wonder if any of the work done in framework committees of any stripe (not to pick on the Open Group) can be held to the standard of being a “best practice.”

Are the practices in the TOGAF framework truly “best��� practices?  Are these practices the best ones that the EA field has to offer? 

I guess I would have to follow the EA rabbit hole and ask “what criteria do we use to judge if a practice is the best one?”

After all, when Jeff Scott talks about business architecture using capability modeling, he believes that the practice of capability modeling is the best one to use for the results he is trying to achieve.  (I nearly always agree with Jeff, BTW.  We sometimes differ in language, but nearly never in approach).  That said, as much as Jeff and I agree, our agreement does not mean that the practice should be considered a “best” practice.  Who are we to say?  We are practitioners.  While that is good, it is not enough in my mind to qualify the practice as “best.”

To be a best practice, in my opinion, a method or approach has to meet a higher bar.  There has to be evidence that it is, in fact, better than just a “good practice.” 

I think a best practice should have:

  • Some measurement (evidence) that demonstrates that it is an effective practice, and that the measurement shows that it is at least as effective as other practices,
  • A clear understanding of the results of the practice and the context in which it is to be performed (think “Pattern Language” criteria),
  • Some analysis to show that it meets other criteria like broad applicability and simplicity, and
  • We should demonstrate the ability for that practice to be understood and performed by people who are currently in the role (e.g. can we teach it, and if we teach it, can others do it?).

 

I wonder if we went through most of our frameworks and highlighted the text that is able to meet a higher bar, like the one I describe, how much of the text would we cover?  2%?  10%? 

Is 10% coverage enough to say that a framework is based on best practices?

The over-certainties of certification

A strange kind of annual ritual that they did there, that subtle ‘work-to-rule’, every year that I worked at that place. Each autumn, up would come the new crop of graduates, each with their shiny new graduation-certificate and their own

The Open Group Conference Plenary Speaker Sees Big-Data Analytics as a Way to Bolster Quality, Manufacturing and Business Processes

This is a transcript of a sponsored podcast discussion on Big Data analytics and its role in business processes, in conjunction with the The Open Group Conference in Newport Beach. Continue reading

drEAmtime

In the Australian Aboriginal culture,  Dreamtime “is a complex network of knowledge, faith, and practices”. Both the word and thus cited definition invite vivid associations. The latter, with what is commonly referred to as Enterprise Architecture (EA), the former – with its current state. Note: With this I’d like to depart from further analogies as […]

Expert Generalists and Innovative Organizations

What do the great innovators have in common? Looking at examples from Picasso to Kepler, Art Markman calls these men expert generalists. They seem to know a lot about a wide variety of topics, and their wide knowledge base supports their creativity.

Markman identifies two personality traits that are key for expert generalists: Openness to Experience and Need for Cognition. Can we also expect to find these traits in innovative organizations?

Openness to Experience entails a willingness to explore new ideas and opportunities. Obviously many organizations prefer to stick with familiar ideas and activities, and have built-in ways of maintaining the status quo.

Need for Cognition entails a joy of learning, and a willingness to devote the time and effort necessary to master new things. 

In his post on the origins of modern science, Tim Johnson compares the rival claims of magic and commerce. He points out that good science is open whereas magic is hidden and secretive; he traces the foundations of modern science to European financial practice, on the grounds that markets are social, collaborative, open, forums. But perhaps it makes more sense to see modern science as having two parents: from magic it inherits its Need for Cognition, a deep and passionate interest in explaining how things work; while from commerce it inherits its Openness to Experience, a broad fascination with the unknown. Obviously there have been individual scientists who have had more of one than the other, and some outstanding individual scientists who have excelled at both, but the collective project of science has relied on an effective combination of these two qualities.

Read more »

Expert Generalists and Innovative Organizations

What do the great innovators have in common? Looking at examples from Picasso to Kepler, Art Markman calls these men expert generalists. They seem to know a lot about a wide variety of topics, and their wide knowledge base supports their creativity.

Markman identifies two personality traits that are key for expert generalists: Openness to Experience and Need for Cognition. Can we also expect to find these traits in innovative organizations?

Openness to Experience entails a willingness to explore new ideas and opportunities. Obviously many organizations prefer to stick with familiar ideas and activities, and have built-in ways of maintaining the status quo.

Need for Cognition entails a joy of learning, and a willingness to devote the time and effort necessary to master new things. 

In his post on the origins of modern science, Tim Johnson compares the rival claims of magic and commerce. He points out that good science is open whereas magic is hidden and secretive; he traces the foundations of modern science to European financial practice, on the grounds that markets are social, collaborative, open, forums. But perhaps it makes more sense to see modern science as having two parents: from magic it inherits its Need for Cognition, a deep and passionate interest in explaining how things work; while from commerce it inherits its Openness to Experience, a broad fascination with the unknown. Obviously there have been individual scientists who have had more of one than the other, and some outstanding individual scientists who have excelled at both, but the collective project of science has relied on an effective combination of these two qualities.

Read more »

Leveraging Social Media at The Open Group Newport Beach Conference (#ogNB)

One way to maximize the benefits is to make technology work for you. If you are attending The Open Group Conference in Newport Beach next week, we’ve put together a few tips on how to leverage social media to make networking at the conference easier, quicker and more effective. Continue reading