Building effectiveness in a small business

One of the great things about doing my ‘Tetradian on Architectures‘ mini-video series is that I get to tackle real-world questions about everyday enterprise-architecture, sent in by people all around the world. In this case, for the current episode in

Business Architecture in an Agile World – the What and the How.

My current, favourite question for Executives and Architects is “How do you see Architecture operating in an Agile environment.” This question usually elicits a wry smile and a response along the lines of “I will […]

The post Business Architecture in an Agile World – the What and the How. appeared first on Enterprise Architects.

Using EA for Business Agility

Taking Immediate Action with Enterprise Architecture initiatives Introduction Enterprise Architecture will enable Business Agility, increase flexibility and the long-term viability of an organisation. However, don’t make the mistake of thinking that Business Agility is the same as Agile software development. Business Agility doesn’t come from using Agile for software development. They are two different concepts. […]

Predictions 2018: Digital Strategy Reaches The Heartwood Of The Business

Digital business leaders know that customer obsession is the winning mantra, however meeting the needs of today’s empowered customer requires both laser focus and responsiveness. Experimentation, minimum viable products, and labs are so 2017. In 2018, …

New Data: How CX Improvements Drive Business Growth For 17 Industries

If you want to make the case for CX, check out the new data we just published in the report “Drive Business Growth With Great Customer Experience, 2017” (paywall). In our analysis, we modeled the effect of changes in CX on loyalty and business growth for 17 industries. We included four new industries per popular demand: Health […]

Why Bother with a Conceptual Reference Model?

Think about the challenge interpreters at the United Nations undertake. First, they need to understand the concepts being communicated. Next, they translate the concepts for people who speak different languages — without coloring the information with their own perspectives. These interpreters use an “internal resource” that maps terms and concepts. In the business technology world, Read more