Using the Capability Inventory for municipalities

Using the Capability Inventory for municipalities I was talking to Marino the other day and he told me he would like a special capability inventory for a municipality. I said that there is no need to have a special capability inventory, the basic pattern exposed in the original capability inventory should cover any organization. In fact […]

Using the Capability Inventory for municipalities

Using the Capability Inventory for municipalities I was talking to Marino the other day and he told me he would like a special capability inventory for a municipality. I said that there is no need to have a special capability inventory, the basic pattern exposed in the original capability inventory should cover any organization. In fact […]

Capability architecture and microservices

The Elements of a Capability Model The capability model could contain a lot of different elements but the basic ones are: The Capability Areas which serve as a reflection of the functionality needed to run the business. The Capability Groups which serve as blueprints for responsibility. The Business Capabilities which serve as blueprints for business services. The […]

Capability architecture and microservices

The Elements of a Capability Model The capability model could contain a lot of different elements but the basic ones are: The Capability Areas which serve as a reflection of the functionality needed to run the business. The Capability Groups which serve as blueprints for responsibility. The Business Capabilities which serve as blueprints for business services. The […]

Services and disservices – 1: Introduction

Services serve: they serve the needs of someone, or, in a broader ecosystem, the needs of something. Services serve – that’s why they’re called ‘services’. Yet what do we call something that purports to serve some need, but doesn’t? I’d suggest

The Capability Inventory

This model is part of my toolbox for working with capability architectures. The Capability Inventory I know that there is certain ways of naming a capability and also that there are other principles that people and I promote that you should adhere to when designing your capability map. Here I’ve taken some liberties in regards to those […]

The Capability Inventory

This model is part of my toolbox for working with capability architectures. The Capability Inventory I know that there is certain ways of naming a capability and also that there are other principles that people and I promote that you should adhere to when designing your capability map. Here I’ve taken some liberties in regards to those […]

Hidden risks in business-model design

There are a fair few business-model patterns out there that look really great, really profitable – and yet conceal fundamental flaws that can kill the business outright. (Or, in some cases, it’s not just the business that gets killed… –

What’s the scope of a business-model?

I’ve long been a fan of Alex Osterwalder’s work. There can be no doubt that he’s had a huge impact on business-architecture – particularly for startups – with tools such as his Business Model Canvas  [BMCanvas] and, more recently, Value

An acronym for (enterprise) effectiveness

What’s a quick way to keep reminding ourselves about effectiveness in the enterprise, and that tagline of “things work better when they work together, on-purpose”? My suggestion for this is the somewhat-contrived acronym LEARN: eLegant – clarity, simplicity, consistency, ‘feel’, self-adapting

Effectiveness for enterprise-effectiveness

Keep it simple. Simple, yet not simplistic. Acknowledge the complexity, yet don’t ever push that complexity in people’s faces. (Not until they’re ready for it and choose to face it, anyway.) Help people find their own effectiveness about creating effectiveness.