Services and Enterprise Canvas review – 2: Supplier and customer

What is a service-oriented architecture – particularly at a whole-of-enterprise scope? How do we describe relationships between services – particularly in the main value-flows? What happens within those service-interactions? This is the second in a six-part series on reviewing services

Services and Enterprise Canvas review – 1: Core

What is a service-oriented architecture – particularly at a whole-of-enterprise scope? Why would we describe an enterprise and its architecture in that way? How would we describe it? What could we use to describe it? This is the first in

Services and Enterprise Canvas review – Introduction

What are services? What’s the difference between product and service? How does a service-oriented architecture really work – especially when we scale it up to include everything in the entire enterprise? And how does the Enterprise Canvas model-type help in

On value-governance

What do I mean, when I talk about ‘value-governance’ in an enterprise-architecture sense? In Enterprise Canvas, what does that ‘Value Governance’ cell represent? What do its services actually do, for the service, the organisation and the overall enterprise? This one’s for

Managers, leaders and hierarchies

Is ‘manager’ the same as ‘leader’? Are leaders always managers? And are hierarchies – and, in particular, classic management-hierarchies – always a natural, necessary and unavoidable fact of (larger) enterprises? These questions came up for me whilst reading three articles

Business Model Canvas beyond startups – Part 3: Back-end

How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘back-end’ of the business-models – the internal and supplier-facing parts – for non-profit organisations and government,

Business Model Canvas beyond startups – Part 2: Front-end

How can we use Business Model Canvas beyond its initial intended context of commercial startups? In particular, how best can we use it to explore the ‘front-end’ of the business-models – the customer-facing parts – for non-profit organisations and government, and existing commercial businesses