Aggregated enterprise architecture wisdom
To avoid the ever debate on Enterprise Architecture scope, i.e. IT versus the whole enterprise business, technology and people, I call the enterprise wide architecture Enterprise Model (EM), rather than Enterprise Architecture (EA), and …
If you want to make the case for CX, check out the new data we just published in the report “Drive Business Growth With Great Customer Experience, 2017” (paywall). In our analysis, we modeled the effect of changes in CX on loyalty and business growth for 17 industries. We included four new industries per popular demand: Health […]
Think about the challenge interpreters at the United Nations undertake. First, they need to understand the concepts being communicated. Next, they translate the concepts for people who speak different languages — without coloring the information with their own perspectives. These interpreters use an “internal resource” that maps terms and concepts. In the business technology world, Read more
From the Editor: As part of our ongoing series of…
continuing from
If your Business Architecture framework does not return results follow this
The most recent large attempt to model a system took place in software with Object Oriented (OO) methodologies. Unfortunately UML, the ultima…
Today there is no proper method to model your enterprise, no matter what they say. We haven’t seen so far in the public domain models that illustrate the architecture of an enterprise so that you can understand what you would get as EA.
Moreover,…
I know, I know, yes, I really am trying my hardest to break away from the ruination that is current ‘enterprise’-architecture. Yet I still keep getting dragged back there, every time I try to take a step away… The latest…
The search for “quick solutions” to fragmented business applications has pushed RPA investment. I’ve taken over 200 hundred inquiries on RPA in the last six months and also attended Blue Prism, Automation Anywhere, NICE, and other vendors conferences and spoken to thier customers. About half the enterprises I have talked with are just starting out either in vendor review or staging early POCs, with the other half in production and looking for the next process to robotize. I’d estimate only about 10% are in any form of large scaled opertations. And most have tackled simple processes that I define as less then 200 human clicks replaced by a Bot that access less then three applicaitons.
But things are moving quickly. RPA tools are relatively cheap. And they work fast. There is no requirements document. You can download free RPA software and develop a Bot in a few days. And who needs a business case when projects can be self-funded from productivity gains? Yet, I’m sensing that early enthusiasm has led to tapping the breaks. Here’s why?
Stakeholders are not properly aligned to the emerging digital workforce. Yes. It might take only a month to build the digital worker. But six times that to get management and other stakeholders on board. In most organizations, the number of people working for a person is a measure of importance. So when you tell them you will replace humans with digital workers they are threatened. Tech management also has a long list of objections and may resist small changes to legacy systems that make Bots work better. Senior technical leadership is often not on board. And thats just for starters.
Some bad processes are getting robotized. RPA plugs gaps in legacy systems and sometimes will delay needed system modernization. Some processes you don’t want to institutionalize by adding robots. If we can improve things first, then do it.
Delighted to say I’ve just published my ‘business-novel’ Changes. Hooray! More details are at https://leanpub.com/tb-changes . Here’s the cover: And here’s the blurb: Marco has a new job: Head of Organizational Change. But his bright new plan to bring the company into the…
In my last article, I talked about some of the key aspects you must consider when defining a target operating model. In this follow up piece I have delved a little deeper and will look […]
The post How to Design a Target Operating Model – Part 2 appeared first on Enterprise Architects.
The term Target Operating Model (or TOM) has been used a lot in many of the organisations that I have worked for all around the world over the years. Many 100s of millions of dollars in business […]
The post [GUEST BLOG] How to design a Target Operating Model that delivers tangible outcomes appeared first on Enterprise Architects.
This week, EA Learning is proud to announce the latest course to be added to our expanded Architecture and Design training curriculum, Applied Operating Model Design. The course is authored by Julie Choo, an experienced […]
The post ANNOUNCEMENT – EA Learning Launches new Operating Model Design course appeared first on Enterprise Architects.