#eavoices

Forrester.com Experienced A Cybersecurity Incident

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Today, we announced that Forrester.com experienced a cybersecurity incident this week. To date, our investigation has determined that the attack was limited to research reports made available to Forrester clients on Forrester.com. There is no evidence that confidential client data, financial information, or confidential employee data was accessed or exposed as part of the incident. […]

Video Platform Convergence Will Benefit Your Customers And Employees

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Video is about 1,800 times more powerful than words. It’s the medium that creates the best emotional connection with both your customers and your employees. With the convergence of internal and external video platforms, now is the time to reevaluate your video strategy. In Forrester’s new Vendor Landscape: Video Platforms For Customer and Employee Experience, […]

Join Our 2017 Global Mobile Executive Survey

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For the past few years, Forrester has fielded a Global Mobile Executive Survey to understand and benchmark mobile initiatives. This year, we are updating the survey again to help marketers and business executives benchmark and mature their mobile strategy and services. Planning and organizing for the use of mobile technologies is a complex task. Integrating mobile […]

It’s Beginning To Look A Lot Like A Digital Holiday Season

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Around 40% of, UK department store, John Lewis’ annual profits are earned in the six-week run up to December 25. But they are certainly not the only retailer to depend a great deal on holiday spending. For European retailers to take full advantage of the holiday sales surge they must prepare their systems, processes and […]

A New Age For Smart Cities: Q&A

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Last week I presented a webinar “A New Age for Smart Cities” as part of Philips’ Lighting University. Many cities have invested in new lighting initiatives replacing traditional lights with LED solutions including remote management capabilities.  But the talk last week stressed the need for these initiatives to be part of a broader strategy.  It […]

Review-interview on ‘Changes’

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It’s been good to see another review of my book ‘Changes – a business novel‘: (There’s a sizeable free-sample of the book on Leanpub: go to the home-page for the book, and then click on the ‘Read free sample’ button…

The Preparation of the Enterprise for the Digital Transformation (ii)

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continuing from

The Preparation of the Enterprise for the Digital Transformation

 

4). Do model the target Enterprise around services (SOA, APIs, web services, even microservices… so that complexity is hidden from stakeholders inside services.

The SOA and APIs paradigm bundles complexity within objects – complexity&n

Watch Out Translators, Google Wants Your Job!

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Google after second shot disrupting healthcare-and Apple-with Health 2.0 announcement  Google made several announcements Wednesday around new hardware, software, and developer tools. Capitalizing on the demand for digital healthcare solutions, Google rolled out its HealthX API platform through Apigee at Health 2.0 in Santa Clara. The platform provides endpoints for developers to build HIPAA compliant […]

OTT Won’t Replace Traditional TV — The Two Will Get Married And Have Babies

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Recent headlines have covered cord cutting as if it is an inevitable trend, set to doom the TV industry as we know it. However, when we peel back the layers of the alarmist headlines, the argument doesn’t really hold: No streaming service yet offers all that consumers want, as my colleague Kris Arcand found in […]

In A Brave New World Of Viewing, Consumers Need A New TV Guide

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Streaming behavior continues to increase among consumers, and TV viewing – whether it is through live TV, DVRs, or OTT devices – is a critical part of the viewing mix. With the recent surge in streaming offerings (both individual and those from cable/network content providers), consumers are seizing the chance to control what, when, and […]