13 years, 3 months ago

Silos, what silos?

Following on from my blog on “Beware the new silos!” today I was speaking with a business process analyst who briefed me on how his company, a medium sized financial services organization, is using a leading BPMS together with a collaboration based tool. He described how they are doing amazing, utterly brilliant work in the business process layer, but appear to be oblivious to everything else. They have no databases let alone information architecture, no services or service architecture, no applications and no governance and no interest from business or IT management in anything other than delivering business processes. Everything is managed in the one platform and organized in business process silos. He commented, “this is a major train wreck waiting to happen!”