9 years, 2 months ago

Thoughts from Gartner BPM Summit

Gartner Business Process Management Summit is in full swing and after a jam-packed day of keynotes, sessions, roundtables and one-on-one conversations with BPM users, vendors and industry experts, we are seeing three major themes driving  BPM interest and adoption today – Visibility, Change and Results.

Collaboration between business and IT
Bringing together business and IT helps organizations define better practices that can drive improvements in your company. Collaboration is critical for success. When business and IT start to share their knowledge, ideas and experiences there is greater opportunity to discover best practices that can be delivered back to the organization to improve the way the business operates. Having these two groups come together will deliver, strengthen and increase BPM buy-in throughout the organization. 

BPM is about transforming the way you do business
BPM isn’t just about automation – it’s about transforming and improving the way that your organization operates. BPM is about changing the way you engage your knowledge workers to drive positive, meaningful change across the enterprise.  Organizations that have implemented successful BPM projects are able to actually see a difference in the behavior of their users and how the organization functions as a unit.

BPM needs measurable results
How do you know if you have made the right improvements to your organization? Organizations need strong metrics to ensure they are executing according to plan. BPM tools today must offer users the ability to understand where and how they have made real business improvements.  Organizations want and need to see what projects have a significant, bottom-line impact. 

There are two more days of the Gartner BPM Summit.  Stay in the loop with all of the latest BPM news – follow us on Twitter @Metastorm and the event hashtag #bpm11 to get updates throughout the show.

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