Link: http://enterprise-it-architecture.blogspot.com/2011/06/vanishing-volumes-of-voicemails.html
I used to get a ton of voicemails, dozens everyday; so many that even after I had responded to all of them and gone home, by the next morning there would be another three waiting. But, not any more. At first, I was worried. Was I no longer in the hub of activity? Were people finding better answers through other sources? Should I consider this a value metric which is heading in the wrong