It is all change in Malmesbury, UK – after years of working together as partners, ICCM is now part of OpenText. The acquisition means that the ICCM team is now part of a something much bigger.
A bigger organization: The ICCM team has received a warm welcome into the OpenText family. It has not been a difficult transition. Over the last few years ICCM has worked very closely with OpenText, so there are many familiar faces amongst our 5000+ new colleagues.
A bigger market: Assure for ITSM has already been added to the OpenText offering, complementing Assure for HR and Assure for Customer Services. The acquisition has injected even more energy to Assure, with new Apps planned and new go-to-market strategies. Momentum is gathering, with Assure now available globally. This brings real scale to Assure and enables us to help a broader range of customers.
A bigger plan: The timing of the acquisition has been perfect, with OpenText recently ‘igniting’ its new financial year with an exciting live streamed kick-off event. There are innovations coming from every corner of the business and great opportunities for us to increase the value we provide to our customers.
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