4 years, 3 months ago

Experience Mapping – Customer Obsession for IT and Digital Professionals

Link: https://coe.qualiware.com/experience-mapping/

Join our webinar on 2 December 3PM CET Customer Journey maps are a powerful tool to capture opportunities and pain points customers are experiencing, providing a basis for customer-centric transformation. But how to connect them to the reality of a complex, intertwined enterprise that needs to do things differently in order to deliver on these … Read more…

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