3 years, 7 months ago

Simplifying insight, designing change – a masterclass in transformation

Earlier this year Nigel Green gave a presentation at a CIO Connect breakfast briefing on Digital Transformation. His briefing was entitled ‘OF HORSES & UNICORNS: THE WHY, WHAT & HOW OF DIGITAL ADOPTION’.
As a follow on, CIO Connect is organising a MasterClass led by Nigel, a CIO Connect Partner, and Sau Chan, recognised as an outstanding ICT professional by the HK Computer Society, that provides practical guidance for the entire digital transformation journey. It will be a one-day MasterClass held at the Gun Room at the HK Yacht Club on Tuesday 21st November. This is a chance to learn techniques other organisations have applied to great effect.
Simplifying insight, designing change – a masterclass in transformation
Successful business change requires that we develop a keen understanding of the context, then generate and simplify insights, and design transitions that move us in the desired direction of change without incurring undue risk or unwanted side-effects.
Nigel and Sau will present the framework and toolkit that we use in our work, and teach you how to use one of our most powerful and widely-applicable approaches. You’ll be introduced to a cohesive set of tools and methods based on concepts from design thinking and complexity science.
This framework helps teams understand what transformation means in their context, providing a foundation to manage risks, seize opportunities, and develop pragmatic roadmaps that are focussed on the delivery of incremental business outcomes – both strategic and tactical.
Date and Time
Tuesday, 21/11/2017, 8:30 am – 5.30 pm Hong Kong Standard Time Hong Kong SAR China Time
Location    Gun Room, Royal Hong Kong Yacht Club, Kellett Island , Causeway Bay, Hong Kong
Facilitators: Nigel Green, CIO Connect U.K. Partner, Sau Chan , CIO Connect, Principal Advisor
Course Description: Organisations around the world are recognising that they must keep pace with the so-called Digital-natives; they’re wondering what shape a Digital Transformation will take for their business.
This course will tackle some of the most challenging impediments facing Digital Transformation including…
  • What does Digital Transformation mean to our business?
  • What are the opportunities and risks?
  • How do we respond to unfolding events?
  • What are the first steps we should take?
  • How have other firms approached the change?
  • How can we facilitate insightful Digital Transformation discussions within our business?
The Simplified Insight and Design (SID) Framework helps teams discover what Digital Transformation means in their context, establish the foundations, manage risks, seize opportunities, and develop pragmatic roadmaps that are focused on the delivery of incremental business outcomes – both strategic and tactical.
While many I.T. leaders see the potential of the I.T. trends like: Big Data, IoT, Cloud, Agile, DevOps and Microservices, many find it challenging to convince others in their business of the value of a full Digital Transformation.
This problem stems from the technical language used and the lack of tie-in to compelling business outcomes.
For example, senior business decision-makers may be struggling to understand the impact of digital on their business, or see “Digital” as just another “I.T. Project”. Learning from those that have already embarked on their Digital journey, it’s clear that, while the technology is undoubtedly enabling, the biggest challenges are often cultural, structural or around winning confidence & trust.
The SID Framework helps Digital Transformation practitioners effectively explore and communicate the impact and value of “Going Digital” within their organization; SID is a collection of thinking, communicating and designing tools that are both powerful, yet deceptively simple to learn.
SID has been tried and tested with organisations of varying size and complexity – ranging from Retail, Utilities, Transportation, Advertising, Biotech, and Government sectors.
What Will I Learn? At this first in a series of training courses, Nigel Green and Sau Chan will introduce a cohesive set of tools and methods based on concepts from Design Thinking and Complexity Science. They will then do a deep-dive into one of the most powerful thinking frameworks in the toolset, and with practical exercises and examples, walk the attendees through the process of applying the tool to “Digital Challenges”.
At the end of the this one-day session, attendees will:
Have practiced using the SID thinking framework.
  • Will be able to apply it to their business context and tie-in to meaningful business outcomes.
  • Will understand where it fits within the overall SID process and know where and when to apply it throughout the transformation.
  • Will be able to demonstrate how to generate new insights and innovative ideas with their colleagues.
Who Should Attend the Course? This training is designed for CIOs, CDOs, CTOs, Architects, Business Analysts, Agile Practitioners and anyone else that is facing the “Digital Transformation” challenge. This Masterclass is ideal for anyone who works at the Business/I.T. boundary and who is keen to
create traction for Digitally-enabled change in their business.
About the Facilitators:
Nigel Green is a CIO Connect Partner, who specialises in Change Design and Enterprise Architecture. He advises and supports organisations shape, design and execute their Digital Transformation strategies across both the private and public sectors.
In 2007, he co-authored “Lost In Translation: A handbook for Information Systems in the 21stCentury”. He has since developed the thinking described in that book into the Simplified Insight & Design (SID) Framework, which he uses with clients across a wide variety of industries.  A ten-year veteran of Hong Kong, today he splits his time working with business in Europe and Asia. The organisations he has advised include:
–         DHL International
–         Hutchison Ports
–         CLP Power
–         Royal Mail
–         Her Majesty’s Government
–         Syngenta (ChemChina).
Sau Chan has over 30 years of experience in Information Technology in public, private, and non-profit sectors, covering Hong Kong, China, India, and Australia. She has taken a number of roles including Architect, Program/Project Manager, Infrastructure and Operations Manager. In 2015, she received the Outstanding ICT Woman Professional Award from Hong Kong Computer Society. Her main focus areas are in: IT strategy, project management, and Infrastructure & Operations.
Over the years, she has gained facilitation experiences through a number of initiatives such as Right-fit workshops to align Business and I.T., culture change programs, and virtual teams.