From Blog EN - Business & IT Transformation articles
Enterprises rely on processes, like chefs rely on recipes. However, no matter how much detail is provided, humans are not robots and processes do not guarantee instructions are carried out accurately and consistently. Processes, like recipes, are not static either. They evolve over time as suppliers or regulations change. Quickly, processes can fade or alter, which can leave an organization at risk. It is therefore essential to put some guardrails around processes and to check the health of these processes. Efficiency and effectiveness depend on processes, and they need to be updated consistently to ensure operationalization.
